Lutheran Medical Center
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feedback about Lutheran Medical Center
We delivered our son here last month and had a great experience. The nurses and staff were all really helpful and kind. I appreciated the schedule they gave us at the start of our stay informing us of when people would be in and out of our room for checkups and the set aside quiet hours when we could be left alone. I gave 4 starts just because the food and guest accommodations were just okay and there were minor issues of cleanliness.
Oct. 19th i gave birth to my daughter. I was really scared for she is my first baby. i never thought i would be taken care of the way i did for the 5 days i stayed in. The staff was so sweet and helpful to the very last concern i had. I had multiple departments of the hospital coming in and making sure all my needs were been taken care of. I definitely recommend this hospital ❤
This hospital has been trash since day one with very few bright spots. The nursing staff are very passive aggressive, they like to argue with patients and then come back and apologize when they are proven wrong. There have been two nurses out of around 7 that have been great. The doctors like to just guess at what is wrong. When they release a patient they played guessing games with and then the patient ends up in the hospital again and just play more guessing games. They should be responsible for all medical bills after the initial visit because this should have been resolved the first time. Period.
We delivered our son here. We cannot begin to express how wonderful the entire team was. All the nurses were not just friendly, but caring and concerned. They made sure to get to know you and your story, We never felt like just another patient.
We don’t know where to begin or who to personally thank...Bonnie, Billie, Julie, Rachel, Suzan, Laura, Cari...we could go on! We felt like everyone went above and beyond to make our stay comfortable. From the lactation specialist to the custodians, they were all friendly and wished us congratulations. Our room was clean, linens were changed timely. They kept apologizing for how “behind they were” and we never once felt unattended. Everyone we talked to was tenured and spoke highly of working there, you know that’s a good sign when everyone loves where they work. That goes miles.
This experience was honestly so good we will make the drive from Littleton (if not a life threatening emergency) to this hospital for any future services. We cannot express our gratitude for the labor and delivery team at Lutheran. Thank you!!
Awful service. I am extremely disappointed but not surprised. I called to get a question answered and the man on the phone told me that it wasn’t important. When I started talking again he hung up on me. What an awful thing for a hospital to do. Aren’t they suppose to help people? I promptly called another hospital and they gave me the answers I needed. I’ve heard many bad things about Lutheran Medical Center and how they treat their patients.