Lutheran Medical Center
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feedback about Lutheran Medical Center
We delivered our son here last month and had a great experience. The nurses and staff were all really helpful and kind. I appreciated the schedule they gave us at the start of our stay informing us of when people would be in and out of our room for checkups and the set aside quiet hours when we could be left alone. I gave 4 starts just because the food and guest accommodations were just okay and there were minor issues of cleanliness.
I had to use their after hours L&D services last night/early this morning and couldn't have had a more positive experience.
From the moment I called to see if I needed to be seen, to checkout.
The nurses were kind and in a great mood even though I arrived shortly before the end of their 12h shifts. The morning shift team came in and it was equally kind and helpful. I only saw the doctor for a couple of minutes, that's my only complaint. But since my condition wasn't critical, can't say I needed to see her at all because the nurses did everything that needed to be done. I'm planning on delivering my baby at this facility and hoping to have another great experience at such stressful times!
They refuse to tell you the condition of your loved one, refuse to tell you if your loved one has been transferred. Allow inebriated people to make life changing decisions for themselves and release inebriated people to leave unchaperoned. Don't leave your family unattended at Lutheran hospital. Be warned! Avoid this place.
I give this hospital 2 stars; not because of my stays (which I give 4 stars), rather the shoddy treatment they gave my son earlier this year when he had a seizure and was transported there. In his extremely confused state, they asked if he took any medication. He interpreted this to mean whether he took hard drugs, and denied taking anything. They then searched his coat and found a pipe and a bowl of weed. Quickly, he was labeled a drug addict, and now it's forever in his chart. I still can't believe their lack of professionalism regarding my son. Had I been contacted to be there with him, it might have been a different story.
Delivered my baby at Lutheran and had the most positive experience. Every single on of the nurses we had during our 3 day stay was so helpful and attentive. They answered all questions I had and were quick to respond to any needs. I felt well taken care of and learned a lot about caring for my new baby and my own recovery process. The facility is also a great environment, and the individual labor rooms are filled with different options for coping techniques as well as dimming lights and a large bathtub. I highly recommend the Labor & Delivery facility at Lutheran and plan on returning for all future deliveries.