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feedback about Lutheran Medical Center
My 83 year old Mom was hospitalized at Lutheran Hospital. Although she didn't live, I can't say enough about how caring and thorough they were with my Mom. Dr. Brown and Dr Ferguson in ICU explained everything that was going on so clearly and positively, they really did want the best outcome for her. They really helped us through the last days of her life. All of the nurses were so kind and caring, they took such great care of our Mom. Thank you all so much.
We delivered at Lutheran and it was a wonderful experience. The nurses are fantastic and you can tell they really care. All of the rooms are very nice and the facility as a whole is very clean and beautiful. We did take the sibling safari class with Lutheran before brother came and it was very fun and worth it for my older son. I have also been to the free breastfeeding support group and it’s a great resource. The lactation consultants helped me figure out my son had a tongue tie. Once we had it clipped, he started nursing so much better. When little one was just 5 days old, he was breathing very fast, so the on call doctor at our pediatrician office suggested we take him back to Lutheran to have him looked at since it was the middle of the night. We did take him to the ER department and thankfully, everything turned out ok. They were very gentle and thorough with him. We also received a bill pretty timely and no issues there, except it was expensive. It’s expensive at any hospital, so we can’t really blame Lutheran. I couldn’t be happier with the care we received!
Dr. Moran and RN Dana were so wonderful! Everyone on the staff was so friendly even though we came in late at night. Everything was done efficiently and all questions were answered patiently. Thank you!
Told me before I left the emergency room that I owed 150$. I asked it to be billed since I hadn’t got paid yet. Sent me a bill for almost $2,000!! I didn’t even leave with a proper diagnosis. I cannot stand being lied to...$2000 for iv fluids and Valium!!! Nothing else!!! And yes I had insurance. Absolutely disgraceful.
Yesterday I had the worst experience I've ever had at a hospital at Lutheran. Granted, they were a little busy but this is no excuse to be rude to a patient. Upon explaining all my symptoms, the doctor I spoke to told me I was just being paranoid and delusional (actual words) and then proceeded to tell me she wouldn't treat me or run any tests, because the radiation would just put me at risk for cancer when really nothing was wrong. She told me she could get my a psychologist and I promised I was having no psychological problems - only physical ones. This was unacceptable.
So I had a friend drive me to St. Anthony's a ways south of there. There, they were kind, didn't snap at me or tell me anything rude, ran all the proper tests and sent me home with prescriptions that turned out to be entirely necessary. If you find yourself in the west Denver Metro area DO NOT I repeat DO NOT go to Lutheran. Go to St. Anthony's where they are kind, responsive, and won't simply refuse to treat you.