I was just at this hospital yesterday and couldn’t believe how I was treated. Please read all of this because it’s disturbing. I walked in to the hospital with severe Abdominal cramps. I was hunched over a screaming and crying as I walked in. I sat down to check in and the lady who was registering me took her time. She could see I could barely answer. I told her I needed help right away. Oh and may I mention there was only 1 person in the Lobby waiting. Finally a nurse came to the side and asked I meet her in the triage. I told her I couldn’t walk and I could get a wheelchair. She said no “I had to walk”. So I mustered up strength and made it inside. Then she took vitals and said To go to the room and wait for a nurse. It was a bit of ways away. I asked for help again and she refused. So I’m in the emergency room holding on to the wall yelling for help while my nurse passes several wheelchairs and not once offered me one. I was moving so slow she said, “Your in room C, I’ll leave your stuff there”.
I’m in shock that I am in a emergency room have been treated this way. I’m contacting the powers that be and will take my experience to them. This treatment of people is unacceptable. The hospital was not full and the wait time was less than 10 minuets.
Once I got an X Ray, the technician saw I couldn’t walk and asked if I needed a wheelchair. I told him I asked but was denied a chair. He was outraged and went to find me a wheelchair. As he was looking I struggled to open the door and my doctor treating me was upset I couldn’t open the door. I FINALLY GOT A WHEELCHAIR BACK TO MY ROOM.
What if I fell and banged my head trying to get to room? All those people watching and doing nothing. I could understand if the hospital was full but it wasn’t.
I’m so disappointed and embarrassed. I need answers and will take this up with administration immediately. This was unacceptable service to someone who needed help. Shame on these people.