Marshall Medical Center
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feedback about Marshall Medical Center
Had my 3rd infusion on Friday the 21st . No matter how busy they are they are on there toes with a big smile making your time there as comfortable as possible. People who have to Iv’s every 8 weeks love a nurse who can do it quick and painless . Shoutout to Tia thanks for being so good.
They charged astronomical prices to my health care insurance and once they found it was a car accident they immediately had their snotty lawyer put a lien on my settlement even though they had full authorization. They charged almost $60,000 for a 4 hour out patient surgery to fix a broken wrist. almost 3 times what Mercy general charged for a 3 day stay in the hospital and 3 stent placed in my heart. I would beware of these guys and will never use them again. I will seek out any hospital besides them. Mercy healthcare is more reasonable and they don't sick a snotty lawyer on you!!!
Went to ER due to severe knee pain. Using a walker due to the severe pain. Have been having problems and was to see my dr back in Indiana when we got back from vacation. The nurse who took my info and checked me in very nice and professional. The nurse in the ER very nice and gave me pretty good care. No complaints with them. Knee swollen which the PA noted. When he found out we had driven here from Illinois, he decided it must be blood clot. He ordered an ultrasound and had nurse give me a Norco for the pain. When I told him about 40 minutes or so after it was given that it hadn't helped the pain, he said somewhat angrily, "I am not giving you any thing stronger" which is not what I wanted. As a nurse, I know that when a patient is given pain med, you are to follow up to see if it was effective. No one had done that so I volunteered that info. After a long wait, the ultrasound was done (the gentleman who did it very nice and professional). It showed fluid in my knee but not a blood clot. The PA did nothing else to evaluate my pain, said to take Ibuprofen and follow up with my doctor when I got home. What a waste of time and money.
Had complete physical with Dr Camisa in August.. Have been waiting for imaging to call to set mammogram appt. Left 2 voice messages for Doctor assistant Melissa.. No call back.. Called today to be told that I am not in their system.. Their answer is for me to make another Doctor appt to see the doctor.. I have no need for appt, just had physical months ago. Was basically told "Oh well, nothing we can do for you.. " What kind of customer service is this? Unacceptable.. I really like the Doctor but her staff is very unhelpful.. If they have no record of my check up it is their mistake and not mine.. I have bills and prescription from the Doctor but they say I was never there.. Very very upset
ER got me in quickly. Dr. Cyphers was an excellent surgeon.