Marshall Medical Center
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I went in to the emergency room with expectations of being there for a few hours. Thanks to the nice triage lady (Stephanie) I was put in a freshly clean room to be seen. My nurse however went out of her way to make sure I was seen as quickly as possible and on my way! So a BIG thank you to Natalie and Doctor Michael for getting me in and out! Its people like you guys that are making Placerville better!!
I had an awful experience at this “hospital.” I’m an athlete who sufferers from an injury that occurred in college playing baseball. So I injured it again playing basketball and this was the closest hospital. They got me in pretty quick but as soon as they saw that I’m prescribed suboxone for pain the nurse AND doctor assumed I was an addict and in withdrawal. My mother and father took me there so it wasn’t like I just showed up and asked for painkillers. As a matter of fact I never even asked for ANYTHING, just help. I was looked down upon.. they made me feel like a criminal. I strongly advise a different hospital (if you can) if you’re prescriptions are scheduled. I went for help, left with nothing but pain and shame. If I could give them 0 stars I would.
I was rushed to the ER due to extreme abdominal pain which ended up being a rupture in my lady tubes, and from the moment I walked in, I was taken care of by everybody. All of the nurses and doctors were so sweet and helpful. I didn’t feel uncomfortable at all. I went in around 2 AM so I sure didn’t expect everybody to be full of rainbows and smiles and butterflies, but they were! They took care of me from the second I walked in, through my surgery, and up until the moment I left. I’m grateful for all the awesome people who work at Marshall, and for devoting your time and your lives to help others. I know it’s hard to be positive and happy when times are hard, especially when you’re working the overnight shift, but you all do a great job. Thank you! You’re appreciated.
Went to ER due to severe knee pain. Using a walker due to the severe pain. Have been having problems and was to see my dr back in Indiana when we got back from vacation. The nurse who took my info and checked me in very nice and professional. The nurse in the ER very nice and gave me pretty good care. No complaints with them. Knee swollen which the PA noted. When he found out we had driven here from Illinois, he decided it must be blood clot. He ordered an ultrasound and had nurse give me a Norco for the pain. When I told him about 40 minutes or so after it was given that it hadn't helped the pain, he said somewhat angrily, "I am not giving you any thing stronger" which is not what I wanted. As a nurse, I know that when a patient is given pain med, you are to follow up to see if it was effective. No one had done that so I volunteered that info. After a long wait, the ultrasound was done (the gentleman who did it very nice and professional). It showed fluid in my knee but not a blood clot. The PA did nothing else to evaluate my pain, said to take Ibuprofen and follow up with my doctor when I got home. What a waste of time and money. Update: 3/29/2019: when returned home after driving from California to Illinois, and saw physician he ordered an MRI which showed complicated tear of the meniscus. He was surprised that when I was at your facility they didn't do a more thorough exam/test. I had to walk with a walker which only made the tear worse. Had surgery early December and am no doing well.
Hands down one of the best hospitals I've experienced . The entire staff are kind and caring people.