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feedback about Marshall Medical Center
Had my 3rd infusion on Friday the 21st . No matter how busy they are they are on there toes with a big smile making your time there as comfortable as possible. People who have to Iv’s every 8 weeks love a nurse who can do it quick and painless . Shoutout to Tia thanks for being so good.
There is no urgent care services offered by Marshall. Such a shame. I'm an employee and do not wish to use the emergency room for urgent care services and it's hard to get into the primary care offices to be seen for urgent issues. Please add urgent care to the list of services. You'll profit from easy things such as poison oak reactions, easy stitches, flu testing, etc... instead of making ppl wait hours in the lobby for emergency care and then charging staff 300 dollars afterwards because it was an emergency room. Urgent care centers located in Cameron Park, El Dorado hills, and Folsom are not in network for either of the tiers and eventually cost as much as paying for the bill yourself, despite having Marshall insurance. I would just like to stroll in and out for urgent matters, like an urgent care center would do. You'll also cut down on patient wait times for the actual emergency room if urgent care was added and actually be taking care of real emergencies that come to the ED if urgent care was added. Nausea and vomiting patients will not take up the precious time that RN's and Drs need for real life saving emergencies. Marshall, please consider adding urgent care and hire a few NPs and PAs to manage it. It will be eye opening for this rural facility because so many people live around here, even if it doesn't seem like it. Many ppl just need to come in, get fixed quick, and go! Thank you.
I When I first moved up here from San Diego, I had two bad experiences at Marshall and later, several good ones. I am changing my 1 star to a 5 stars because of Doctor Gwinup.(The ER Doctor) and Doctor Nelles (My cancer Doctor)
What GREAT doctors!!!! Both very knowledgeable.
I was brought in by ambulance couldn't breathe, throwing up, high blood pressure, fast heart rate.
Dr Gwinup came in and asked me a few questions.
Then they took some blood, and took some x-rays.
He found out why I couldn't breathe and why I had been getting sick for months, in a few hours.
He prescribed the correct medicine and I have gotten better every day.
My primary care physician couldn't find the problem after months of tests.
The nurses, only got one name (RN Leanne.) were extremely nice and professional.
It was a great experience from when the paramedics came and got me until , I was released later that same day.
Thanks so much Doctor Gwinup!!!
I can live again!! No trouble breathing anymore and I am finally well!!!!!!
THANKS AGAIN TO EVERYONE AT MARSHALL!!!!!!
Then when I realized I had no way to get home, they set me up with a ride. THANKS!!!!!!
I REALLY WISH IT ALL COMES BACK TO YOU ALL 100 FOLD.
GOOD KIND COMPASSIONATE PEOPLE, DESERVE GOOD THINGS TO HAPPEN TO THEM!!
They charged astronomical prices to my health care insurance and once they found it was a car accident they immediately had their snotty lawyer put a lien on my settlement even though they had full authorization. They charged almost $60,000 for a 4 hour out patient surgery to fix a broken wrist. almost 3 times what Mercy general charged for a 3 day stay in the hospital and 3 stent placed in my heart. I would beware of these guys and will never use them again. I will seek out any hospital besides them. Mercy healthcare is more reasonable and they don't sick a snotty lawyer on you!!!
Went to ER due to severe knee pain. Using a walker due to the severe pain. Have been having problems and was to see my dr back in Indiana when we got back from vacation. The nurse who took my info and checked me in very nice and professional. The nurse in the ER very nice and gave me pretty good care. No complaints with them. Knee swollen which the PA noted. When he found out we had driven here from Illinois, he decided it must be blood clot. He ordered an ultrasound and had nurse give me a Norco for the pain. When I told him about 40 minutes or so after it was given that it hadn't helped the pain, he said somewhat angrily, "I am not giving you any thing stronger" which is not what I wanted. As a nurse, I know that when a patient is given pain med, you are to follow up to see if it was effective. No one had done that so I volunteered that info. After a long wait, the ultrasound was done (the gentleman who did it very nice and professional). It showed fluid in my knee but not a blood clot. The PA did nothing else to evaluate my pain, said to take Ibuprofen and follow up with my doctor when I got home. What a waste of time and money.