Mcalester Regional Health Center Authority
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feedback about Mcalester Regional Health Center Authority
I want to thank McAlester regional for the care I received in the ER Tuesday night. I was taken back immediately when I got there and they 1st started asking me questions to rule out domestic abuse. And honestly as a nurse I thank you for that. The way my break was it resembled basically an upper cut. my nurse asked “who was there when it happened, who brought me in and are they still here” I could tell they were trained to recognize assault and I am thankful that they did for future women’s experiences. My husband was at work and my nurse quickly relieved and said oh okay. They then did my CT SCAN AND was quick to come back with my results, and even a referral. Name phone number and address to my plastic surgeon that would see me. I know that a lot of times the ER is hectic but I also know they run and try their hardest. Yesterday a nurse from the ER called to follow up and make sure I was seen by a surgeon and to see how I was doing. Awesome Job To them, for real. Thank you McAlester Regional.
The experience we had was exceptional. They helped me fairly quick considering it was shift change time. I was treated extremely well from start to finish. They even called me a few days later to check on me to make sure I was feeling better. Thank you to all the staff, especially to the nurse who got my IV in the first try without it being painful.
If I could give this hospital a 0 star rating I definitely would. I took my very sick dad to the ER and we waited for 3 hours before I asked how much longer it would take. The receptionist in the ER said she didn't know and that it could be a 7-hour wait. This place is a joke!
This is not the place place to come for emergency. Both of our nurses did not seem to be patient caring or in a hurry to help anyone.
ER had a stoned sounding guy on the phone, who barely answered my questions. To be fair it was 0235 early Sunday morning. Sunday at 0700 the ER, which is very new and well equipped, had me up and clear within four hours after the right combination of IV bags. Good medical tests done to give me the results I needed. Thanks.