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feedback about Mclaren Oakland
Been here over 12 hours, they're admitting an elderly person to a room and we've spent all this time in ER waiting for a real room. Inexcusable. Nice people. Good staff but REALLY OVER 12 hour wait for the room.....
I had my gallbladder removed and had to stay overnight. My nurses were horrible. They didn't check on me, didn't respond when I needed assistance and my nurse Tiffany on floor 7 hooked me up to a potassium IV and didn't check it. 2 hours go by and the IV fluids never went through. Then she takes 3 hours to discharge me and told me she would get me a script for Tylenol 3 and Motrin, but she has me leave without getting me my scripts so I call the hospital and another nurse said I don't get anything even though thats not what Tiffany told me. The nurses were a hot mess and had no idea how to do their job and take care of their patients.
On the other hand, all the nurses and staff who prepped me for surgery were fabulous. Debbie with red hair was so nice and kind to me. I also had a nurse Deborah who take care of me right after surgery and a nurse Deanna. But once I was put on floor 7, thats when the awesome nurses and care stopped. The hospital needs to be consistent on hospitality. Floor 7 nurses were nasty and had bad attitudes and were very rude. I want all the nurses in pre op to get recognition for being amazing and setting the standard bar really high. Floor 7 needs professional development in taking care of patients.
Worst hospital ever I never got checked by a doctor nurses rarely check on you. They didn't clean blood off toe and when asked for a band-aid still bleeding guy said she's getting it after she looked at me she never came. Didn't check bump on head worst headache ever nothing for it. I won't go back.
This hospital is awesome. The staff is very friendly, great bedside manners. Food is good. Rochelle and Michelle are awesome nurses.
We were back in the hospital, Myron's PCA Sharon is one of the best. Also his nurse John did an awesome job as well. This is 8 West. The best staff.
Would’ve been great if they would’ve set my hand right the first time instead of having to do it two more times after the fact. Then it would’ve been great if I could have got my prescription that was written for me but the incompetent doctor did not write the DEA number on the prescription so I had to jump through all sorts of hoops just to get my medication for my broken hand. Still haven’t got my medication for my shattered hand.