Medcentral Health System Mansfield Hospital

Been here for two hours and 35 minutes so far. Had my blood pressure and pulse taken, have sustained an injury which has persistently caused pain since Thursday. It’s now 530PM on a Monday.
There are few staff and probably literally more ants in the waiting room than there were staff working.
The level of care here is absolutely terrible. I could have been given a muscle relaxer by now it would have taken effect. I am in pain which is affecting my breathing and heart and I am still just sitting here waiting for almost 3 hours to even be seen by the doctor. I have been “next” based on my own counting of heads, for about an hour and a half. I have a feeling Avita would have been more professional.

The only nurse I talked with seemed quite nice and understanding and even perhaps exceptionally honest and intelligent. But that doesn’t make up for the fact that I’ve been waiting for almost 3 hours for care and still haven’t been called back. There are at least 8-10 other people here and who knows how many people behind the door.

I was talked into surgery for my leg. My leg has never been right after. It was a simple break. The doctors at the er said it wasn't bad but when he saw it he said.... no not him the nurse said it needed surgery now my leg is totally jacked up. I'd jack his face up if i saw him.

I would have to be unconscious or unable to make a conscious decision to ever go to this facility ever again. I shattered my wrist and broke a rib and was left unattended for about two hours. The doctor that was on duty yelled at me because I wasn't able to move my fingers. The staff was not nice or sympathetic until my blood work results shown that I was not a drug addict and my xray results shown the severity of my injury. They did 2 reductions on my wrist with no topical anesthetic (even though I had requested it), just to get the xray if my wrist which was attempted twice. They almost forgot to xray my rib despite being told multiple times that I was sure I had broken a rib. It was a very traumatic experience. If you are able to make a conscious decision, do not make the wrong one, go to a different hospital no matter how bad your pain is. All you will be is a buisness transaction and you will receive very poor care.

I cannot in good faith even give a rating of 1 star. This place has had problems for many years and I so hoped that being a part of Ohio Health would have helped, boy I was wrong. I am not going to bring up past history but something needs to be done with the recent events. The nursing staff and physical therapist were spot on the first couple of days. We requested that our family member be moved to a facility that was close for all of us. The first one was your hospital....no beds avail. Our second choice was a local facility, you claim no beds but the excuse we got was if they need to run tests the patient would not be close enough. Come on hello this facility is less than a mile down the road. Why don't you call it like it is. It was near a competing hospital. Then you brought up a location that at first we did not want....distance but oh well it was better than your next suggestion. You made arrangements for the transfer and that is where it all went to hell. If you are going to transfer someone just to bring them back due to spiking vitals it is best to keep the family COMPLETELY informed. We went to the new facility to meet our family member just to find out she was not there. We called you just to be told "she is not here, we don't know where she is at". WOW! We had the other facility call and after they got the run around, it was told that our family member was upstairs in a room. Needless to say the doctor was to come talk to us that day, and he left. How professional. And you wonder why you have a bad rep.

Was there on 2/2/2019 to visit a dying friend. We decided to go to the cafeteria to get some supper. All I can say is, you people should be ashamed of what you are offering there. For a facility as large as yours, I was shocked at the poor selection and quality of food being offered. Shame on you!