Medcentral Health System Mansfield Hospital
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feedback about Medcentral Health System Mansfield Hospital
I was talked into surgery for my leg. My leg has never been right after. It was a simple break. The doctors at the er said it wasn't bad but when he saw it he said.... no not him the nurse said it needed surgery now my leg is totally jacked up. I'd jack his face up if i saw him.
I cannot in good faith even give a rating of 1 star. This place has had problems for many years and I so hoped that being a part of Ohio Health would have helped, boy I was wrong. I am not going to bring up past history but something needs to be done with the recent events. The nursing staff and physical therapist were spot on the first couple of days. We requested that our family member be moved to a facility that was close for all of us. The first one was your hospital....no beds avail. Our second choice was a local facility, you claim no beds but the excuse we got was if they need to run tests the patient would not be close enough. Come on hello this facility is less than a mile down the road. Why don't you call it like it is. It was near a competing hospital. Then you brought up a location that at first we did not want....distance but oh well it was better than your next suggestion. You made arrangements for the transfer and that is where it all went to hell. If you are going to transfer someone just to bring them back due to spiking vitals it is best to keep the family COMPLETELY informed. We went to the new facility to meet our family member just to find out she was not there. We called you just to be told "she is not here, we don't know where she is at". WOW! We had the other facility call and after they got the run around, it was told that our family member was upstairs in a room. Needless to say the doctor was to come talk to us that day, and he left. How professional. And you wonder why you have a bad rep.
They really are improving, me and my family was pleasantly surprised. I'm very thankful for the staff that is now there. Cause im not gonna lie i was dreading having to go there fearing of having horrible treatment and staff who doesn't care and is just there for a paycheck. I had many bad experiences here over the years and only came here if i had no way to another facility. But im very glad to say it's on its way to being better, at least the E.D that i can speak for. But all in all staff and facility does seem to be so much better.
Was there on 2/2/2019 to visit a dying friend. We decided to go to the cafeteria to get some supper. All I can say is, you people should be ashamed of what you are offering there. For a facility as large as yours, I was shocked at the poor selection and quality of food being offered. Shame on you!
Very dissatisfied to say the least! Routine 2hr. surgery and was told we could see our dad after 90 minutes. Now here we are 4hrs after surgery with no room available. How does this happen for a scheduled routine surgery? Again very dissatisfied with this places hospitality to their patients and patients families.