Medical Center Enterprise
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feedback about Medical Center Enterprise
Incredible staff at the ER. Doctor Roller was the best and addressed everything thoroughly. Highly recommend for pediatric issues as well as adults .
I just left from EMC /ER. The nursing staff, across the board, was fantastic! They were professional and caring. I was very satisfied. Now the receptionist in the front could use some social skills training!
This place has to be a complete and utter joke! These people have got to be some of the most rude and condescending ones I have ever met! You go in and heaven forbid you be seen in a timely matter! Thank goodness I didn’t go in complaining of a heart attack, I may have gone into Cardiac Arrest before even being seen! They stick you in some of the dungy run down rooms ever, and the staff again is just rude! Occasionally you might find the one that actually has some sense of humanity that will treat you like the human you are, but it’s rare! Don’t expect to go I there and be treated any better than road kill, because you won’t! I get they see may people all day, they work long shifts and they even see a little bit of everything too from the somewhat normal to the down right nasty.....however, it shouldn’t matter how I come in there looking (mind you I’m well dressed and appearance is kept up) or not, I should, along with anyone else in that hospital that walks in at any given time be treated as if I’m family! That surely won’t happen here!
The labor and delivery staff we excellent. The staff was friendly and took care of my son and myself. We even had to be readmitted due to his Bilirubin levels eing high. I wasn't happy to be away from my other two children, but the staff definitely helped a little by being friendly and pleasant! And I don't know why people complain about hospital food, I thought it was delicious!
This is a ridiculously pathetic hospital i have ever been to ,for the second time. Speaking on the behalf of My wife . Her first visit two months ago, it was terrible. I went to the hospital to sit with my wife . As i went through the emergency room to see exactly how to find her . An African American lady rudely described how to get to the “fast track “ room . I followed directions and it was an empty floor with dimes lights on one end of the hall and light on the other end of the hall . Let’s not forget i am not from Alabama. I am from Illinois. There was no nurse to be found . I stumbled across a worker who was janitor and asked did he see any nurses . He stated he doesn’t know . I called the emergency room off of my phone for directions to find the fast track room . Her voice grew as i was confused on finding the room . And as she got frustrated she said i can come back downstairs because my wife was discharged. As the janitor continues to work i ask him how do i get back downstairs , he politely gave me directions to the elevator. As i pass the empty dark patient rooms on the second floor , i stumbled past the fast track room . As i begin to knock i hear nurses laughing uncontrollably and loud . The nurse answer the door and asked what is it that i need as if i was interrupting as she chew her sandwich in her mouth and sandwich in her hand . I told her i was looking for my wife and why isn’t there a nurse on the floor as i walked around for an half hour looking for help as you nurses have the door closed . She showed me to my wife. I ask the nurse why did the emergency room associate who sign people in tell me that my wife was being discharged . She stated that she doesn’t know . I sat with my wife and asked how was she she said that the service is terrible and believe the nurses has no idea what they are doing . Blood was on the wall i asked why she said the nurse caused that from the needle she put into her and another nurse was making the previous nurse clean it up but she didn’t finish . As i stayed i complained about the hospitality of the workers there . The nurses didn’t state what they were doing every move they made on her . And i wanted to ask just to see if they were going to say something. And they didn’t as they finished up with her we hurry up and left . Yesterday we went to the same enterprise hospital because my wife was in pain . We were the only two in the emergency room at 4 am . They er clerk said the doctors were situating a person that came in through ambulance. Which made me question exactly how many doctors and nurses are there . The nurses were better this time but the shadow girl never stated who she was . The doctor came in and said they couldn’t find exactly what was causing her pain as they lazy butt barely tried to find out . They gave her medicine AT the hospital and said that’s all they are going to give her for her pain in the stomach . We went home and she woke back up with pain just a few hours later . We went to flowers hospital and the hospitality was amazing it was faster and more professional and caring than enterprise hospital and they asked why did the nurse do this but not that . We didn’t know but we knew enterprise hospital was a bad hospital not to mention they weight machine did not work at all . Crazy right?!? Despite the drive . It was worth it because Flowers found the underlying problem enterprise hospital failed to figure out . With something that only took an x ray to find out . And was seen by two different doctors with in the same hour . It’s sad. I would never recommend anybody go to enterprise hospital even if they were dying . I hope it gets better for the community and those who depend on this hospital. On the other hand thanks to flowers for everything.