If you encounter Nurse Bridgette (short brown hair chick)on the morning shift in the Triage office,she is the most unprofessional Nurse I ever encountered. After waiting over 18 hours to be seen, She gets an attitude in front of the Police as if I was going to back down . I remained cool since my spouse was in a pain.We should have had the attitudes! I don't know where she got her training but The Medical Center needs to send her to a Behavorial Specialist to deal with the public! The Customer Service Rep and Gentleman at Check in were awesome!
Previously gave a 5*. When my aunt was life flighted in. ER took care of her and got her into surgery. She had to have surgery on both legs. As soon as her insurance capped out, they were ready to kick her out the door! She was in ICU one day and told she needed to arrange for someone to pick her up the next! She could not even get herself out of bed and in a wheelchair at this point! She could not stand or put any weight on her legs at all, but she was ready to go home.
Since she was sent home, she has already had to have surgery on the left leg redone. She found out this past week that she now has to have surgery on the right leg again also. The screws and hardware keep coming apart or breaking. I've had pins and screws in my leg for 18 years. I've never had anything break or come undone!
There were a few wonderful nurses that helped take care of her, but as whole, I would never recommend this hospital.
I was in Navicent Medical Center for surgery. From the check-in until I left ALL THE STAFF were friendly, respectful, loving and caring. The food service person, Ms. Thelma, oh my goodness what a wonderful job. We laughed and talked like we knew each other a life time.
The Nurses on the 7th floor were professional and checked on me constantly. If I were sleep the woke me up so gentle. They kept asking if there was anything they could do for me. I LOVE all of them for getting me through my surgery. Nurses and aids, Christy, Christine, and others. Sorry I cannot remember all your names, but you know who you are. 7 Main, GREAT JOB. LOVE AND GRATITUDE.
My husband was a patient here recently. I don't even want to give it a 1 star. He cannot walk and was left without a urinal everyday. He laid in a wet bed and he was freezing most of time he was there. I have bad health and couldn't be there much. They put pressure on me to release him. We had hoped to be placed at a rehab but he was discharged sent home still very badly in bad health. He spent one night at home. The next morning he was running a fever and practically unresponsive. I was advised by home health nurse to call 911. We went to the emergency room Houston Healthcare by ambulance. Houston Healthcare jumped immediately into caring for him and he was found to have pneumonia in left lung and sepsis. He was admitted to Houston Healthcare a few hours later. No one at Houston could believe Navicent Health Macon had sent him home in such a condition. He remains in Houston under wonderful care. I give Houston 5 stars and Navicent MINUS 5. I am very upset over this.
I thought it was a great hospital. They took super good care of my kid and the staff was very kind and accommodating to my wife and me. They have places to eat, plenty of parking, and a Pharmacy on premises. Nobody likes having to stay at a hospital, but the staff really helped take the sting out of it.