Medical Center of Central Georgia
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Address

777 HEMLOCK STREET, MACON, GA 31201 USA

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Phone

(478) 633-6805

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Consumer feedback about Medical Center of Central Georgia

Amber Grier
Amber Grier

5 out of 5 stars

posted 1 month ago

RN Maggie, RN Nicole & Tech Domingo on the EC floor is the best! They were so nice, helpful, caring. Answered all my questions & concerns. Thank you guys! My experience today was a 10star y'all deserve some type of recognition!

Jonathon Chambers
Jonathon Chambers

3 out of 5 stars

posted 3 months ago

I was hospitalized at this hospital about two months ago due to some cardiac issues. I fainted at home, which was very unusual for me so I immediately decided to call 911. When the ambulance arrived, they put me on a 12-lead EKG and decided it would be best to transport me. The Paramedics were really nice and professional. If I had to rate just the ambulance service, it would have been 5-stars. My problem with the hospital comes from the service after arriving.

After the ambulance dropped me off I was put into a holding room. This was a room in which 8-10 patients could be stored until admitted to a room. The night time nurses appeared to have nearly zero bedside manner and only seemed to make the patients who were there even more upset than they already were. They waited a full night until mid-afternoon the next day to give me a room. The room I will admit was very nice and roomy. The nurse admitted that my room was one of the largest. Speaking of the nurses, while my night time nurse seemed pretty nice, she didn't speak much. I make the assumption that the nurses must have been overworked.

One aspect I enjoyed about the cardiac monitor was that it was a wireless module. This allowed me to freely roam around the room without being tethered to the cardiac monitor. During my stay in the Cardiac tower, I had a doctor who walked in, barely introduced herself and began to inspect my ankles without speaking about what she was doing. This wouldn't be so much of an issue but when you're sitting there relaxing and somebody just grabs your ankles, it sort of surprises you. I was finally released the next day, early afternoon. I speculate that they intentionally waited just to be able to charge me for another day. The last nurse I interacted with was nice enough. He seemed a little grumpy like the other nurses but as I said previously, I think it had to be something from above his level that was pressuring him so I can't judge him too harshly for that.

Overall I feel like this hospital is more about making a profit than giving great bedside manner. I believe the hospital probably places enough pressure on the nurses that it is difficult to give good bedside manner when faced with stress from above.

Jennifer Weaver
Jennifer Weaver

1 out of 5 stars

posted 1 week ago

I have been waiting in the Er for 10 hours. I was told I was next in line. The lobby is disgusting there is trash everywhere and a urine container. Come on medical center I know yall can do better than that. People also come here based on appearance with the waiting room the way it is i think some one is lacking in there job

Jamie Ordonia
Jamie Ordonia

2 out of 5 stars

posted 3 months ago

I entered ER at 6:15 pm for chest and shoulders pain. After tests that ruled out heart attack issues, blood was drawn. Then was told blood would be drawn 3 hrs later. If results were good I could go home. After negative blood results, I still can't go home... After several other negative tests and 3 other times being told I could go home, I signed myself out. Discharge process is very poor. No one likes being lied to...

brianna Garrett
brianna Garrett

5 out of 5 stars

posted 2 weeks ago

The Medical Center of Navicent Health has saved my life for 18 years n counting!!! (I will always go here) and the staff has always been amazing and I never wanted long in ER, I would recommend anyone to MCNH :)