Memorial Hospital Jacksonville
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feedback about Memorial Hospital Jacksonville
Quick service. Compassionate people, very friendly staff. The only thing i would say is that the waiting room in the breast mam. center is very old and not warm inviting decor. The staff is wonderful, but the large waiting room could be more updated to feel like a "home" atmosphere for those who visit this location should feel a warmer atmosphere as far as decor. But the staff is wonderful!
I had a common case of hypoglycemia and was left in my room waiting for 3 unnecessary hours. No one came back with my lab results, no doctor came in to talk with me. I sat for three hours after feeling much better and every nurse that walked by didn't even care enough to get me out of there so the room could be open to another patient. I decided to discharge myself and two paramedics watched me take out my IV and didn't say a word to me, no concern, both just walked off. After removing the IV, I politely asked for directions out of the hospital. Two nurses and one of the same paramedics looked at me like I wasn't even human and refused to answer and ignored my presence. I eventually found my way to the front lobby and on my way out of the emergency entrance, one of the nurses had followed me just to make sure that my "IV was removed". Unbelievably horrible representatives of the medical field. This is the second time I have had to discharge myself and walk out without any discharge papers. Some of the paramedics are also extremely prejudice to people with mental health issues as well so please be aware if you or a loved one is being taken in an ambulance and have these issues. I recommend someone sit in the ambulance with them. Overall Memorial, do better.
This hospital KILLED MY MOTHER. Six months ago she went in for heart valve replacement and has been in and out of every rehab and hospital ever since. Physically and mentally challenged now. You killed her, hope you enjoy your Christmas because we won't.
I had stayed in here for a couple days while I had a blood infection and this hospital treated me with the best care until I was better. The nurses were amazing and nice the room in ICU was relaxing(which was good in my case) food was delicious and the medical help I needed was amazing. Thanks to Memorial Hospital I'm up on both feet, I truly appreciate everything you did for me.
I know this hospital has gotten a bad rap in past. BUT I feel like they have an entire new approach on customer patient care! There efforts truly show. From moment you park your car at the free Valet to walking in the front door-! First class treatment & service ! This is my husband 2nd surgery here ! Both experiences were equally the same ! 5 Star!