Mercy Hospital Berryville
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feedback about Mercy Hospital Berryville
Had to go to the ER this morning. From the time I walked in the front door, I was met with smiles, and treated with kindness by the office staff, the nurses, the lab tech, and the Dr. They took the time to listen to my concerns, and also took the time to explain the lab tests, and follow up care. I was beyond pleased with my decision to go to this hospital.
Night shift ER was great! Although, a nurse/undetermined had a strange look at me twice as if she was angry at me or what. Couldn't determine the facial language.
The night shift nurses were very attentive and respectful. Day shift nurses were alright but left me waiting for dismissal had to buz for help.
Room was nice and clean.
Thank you to everyone for their help.
We were on vacation when my husband and 13 month baby fell together and my baby hit her head. This was the first time my baby actually had an injury that required medical attention. They were great! We got in and out in an hour. They explained what they were and weren't going to do and why. They told us what to watch out for and gave us referrals to places in the town we planned on staying at just in case her condition worsened. They also sent us a hand written card to our home saying that they hope my baby was well and that our vacation went well. I was very impressed!
Friendly, helpful staff
They took me in right away and ran my tests within a timely manner. I also took my Dad here when Washington regional couldn't find any thing wrong with him. Took him home and he only got worse. So we took him here and they found out he had bleeding on the brain. They saved my Dad's life.