My father was sent to this hospital. Thank God. The other hospital just wanted to send him home. He was on the 7th floor, B wing. There was a nurse he had the first day named Kate. She was informative and warm to me and my husband. My dad felt comfortable and taken care of here. Their social worker, Robin, facilitated the process of transitioning him to a rehabilitation/physical therapy program upon his release. I highly recommend using Mercy in Rogers!
This hospital has the worst service. Not only did they make us wait 5 hours to build up the bill so they can thank us later, but ended up giving simple medicine that one can get at Walmart. Definitely recommend a different hospital if you want to live.
I have been sitting out in the waiting room for 3 1/2 hours and my daughter has a slider bite. She is haveing some kind of reaction because there are 2 bumps on her shoulder beside the bite and "there is nothing they can do at the moment"
I had a failed back surgery here at this hospital with one of there doctor's 2 yrs ago. Here 2018 we had a little bad ice storm and to top the pain I have to suffer with already I had no idea how bad it was and fell and caused more pain and went down my leg and feet as well as tingling and numbness. So I went to this Er and waited about 2 hours in the waiting room and then finally got called in the back to see the doctor. He wanted to get X-rays of back and leg waited about another 2 and a half hours waiting for him to give results well he never came in nor did he give me any pain medication that I asked for but Ibuprofen and that doesn't help me at all. So got tired of waiting on his butt to come back in we just left. He asked me if I wanted hidro. But I can't take them because I get headaches after I take them. I started to get a headache waiting there so I had my wife go ask for the hidro. To see if it would help. He then told her that he had to wait and see before giving me any hidro's. Well waited there a bit longer he still never came back in to re see me so my wife and I just up and left. Getting tired that hospital!!! Always got to wait a long time to see doctor's and when you do they don't want to help you. Should make it if they can't help you out then they don't get paid!!! They would charge then.
Been here 3 times in 3 months with family member in ER they run the same test never check on you last time sat here for 9 hours before they finally told us she was being admitted... asked for ice chips 3 times they said she could have it still waiting ...worse place pretty sure this is worse than hell ... been here this time 5 hours not a single doctor in only PA and a nurse I think to start IV haven’t seen her since ... well I see her at the desk