Mercy Hospital Washington

My 88 year old mother is there right now with pneumonia. She’s been there since Wednesday. We have received excellent care from some of the kindest doctors, nurses and techs I’ve ever experienced. From the ER to the 7th Floor I give them 5 stars!

I came into this hospital via ambulance and was really ill. I shared with them some medical information they required and that i hate sharing because of bias. Usually this bias leads to dismissal of sorts. The doctor and ALL the staff were all very professional, thorough, and above all respectful. This is the first hospital that I've EVER been in many decades that treated me as importantly as anyone else.
They really struck me positively!

Worst ER I have ever been to. Very rude and unprofessional doctor/nurse practitioner.
Worst care I have ever been given anywhere in all my 39 years. The nurse practiononer offered me a morphine shot and said I would need to call someone for a ride home rather than just simply writing a prescription like most doctors do. A morphine shot would only give me 1 day of relief vs a normal prescription of pain medication to at least last me a couple weeks.
I do not recommend this ER!!!!

I just had my second son here!!! My water broke so I didn't get my original doctor, but the doctor i did get was awesome!! All of the nurses are super friendly and did an amazing job taking care of me and my sweet baby boy!! Also, have to say, out of all the hospitals I've been too, Mercys cafeteria has some great food!! I would highly recommend their labor and delivery to anyone!!!

Sleezy business practices. I have always been able to have my blood drawn there and send it to Quest labs so that there was no charge for having blood work. I went last month and went to the registry desk, signed in and again told them to send the lab work to Quest, they indicated no problem. Went in to get the blood drawn and that employee tells me that "it had just come down from management, if Mercy accepts my insurance I HAVE TO use Mercy labs". As a result they are charging me $60.00 for a test that would have been no charge if it had gone through Quest. Ready to move all my health care away completely from Mercy.