Mercy Hospital Washington

My name is Sherry Ott. Last night I had to be taken to the E.R. The nurse tech''s name is Amanda. She was totally awesome, made me feel comfortable from the very beginning, explained everything she was going to do and how it was going to make me feel. Great sense of humor as well. My Dr. was Dr. Matthew Watson, very nice man, great bed side manner, made sure I understood everything. Even Doug, the gentleman who took me for my cat scan was polite, funny and made sure I understood what was going on. Smelled good too. They were all very nice, even though it was a very busy night. I want to thank all of them for treating me like a person instead of just their job. Thank you.

I brought my 9 month old daughter into the emergency room and they immediately got us in, no wait AT ALL. The doctor was so caring and informative, best experience at a hospital ever, especially with the emergency department. The receptionist, and both doctors were AMAZING! I won’t go anywhere again, highly recommend!!

Took my mother's to Mercy last night they are taking great care of her very patient.

I just wanted to say THANK YOU FOR TAKING SUCH GOOD CARE OF ME IN THE ER TONIGHT!! (PA) JOE AND (NURSE) KELSEY AWESOME JOB ..you got to me right away and had extras pillows and warm blankets .I was in such horrible pain and I so I APPRECIATE IT . You treated me with dignity and Respect!! I so appreciate it again Thank you!!!! You went above and beyond to understand my issue and I cant say enough what a difference it makes when you are at your worst in pain. Thank you to all the staff!!!! don't won't to leave others out.
Mercy you need to make sure they get accolades for a fantastic job!!

About a year ago I went to the Urgi center with bronchitis. The said my diastolic blood pressure was only 47 and had me drink a couple glasses of water. That didn't help so they said they wanted me to go to the ER to receive fluids and they would call to alert the ER I was coming. I went to the ER and my diastolic pressure was 37. Dr. Menges came in and told me I had bronchitis, gave me a prescription and sent me home. They did ask if I needed a wheelchair to my car, but apparently thought I was able to drive. My head was kind of floating so I didn't think to ask about the fluids. The ER has gotten to be a very dangerous place since it became Mercy. The old St. John's ER was excellent.