I visited the hospital for the first time on 3/19. I walked into the front and was never greeted. Finally, a gal at the admissions desk told me her co-worker would be with me. Her co-worker took her time getting to me, since she was talking to another employee. I was taken back to the surgical waiting area where I sat in bed for TWO AND A HALF HOURS without a word from anyone about the delay. They had called me to come in 30 minutes early and my procedure was supposed to be 90 minutes later. After waiting in the bed for over 2 hours (with no call button or any way to get out of the bed), I managed to get the siderail down and get up and ask for a restroom. After that, I was directed back to bed (again, no cal button) to wait for almost another hour. They finally told me, after I asked them and not before, that the doctor was late. Ten minutes later, they told me the anesthesiologist was late. Finally, almost 3 hours after my appointment time, they took me to surgery waiting, where I spoke with my doctor. He apologized for the delay, yet the anesthesiologist never did. They performed my procedure, and I found out after I went home that they left all of the betadine all over my back. In 20 years of this type of procedure, that has never happened to me. Apparently, the OR nurses were too lazy to wash it off after my procedure was over. Then, while I was under the influence in recovery, they asked me to take a survey. Having a choice, I won't go there again, but they are in my insurance network and I may be forced to. My nurses were nice, but the overall way I was treated was most definitely NOT nice. Still waiting on a call back to discuss this with someone.