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feedback about Metropolitan Hospital
While the whole process for an x-ray and prognosis room about 4-hrs in total, I have to say that the staff was super professional, accommodating, and helpful. As good as it gets for urgent care.
I called for a Rx refill for a customer & representative in the operatator department talks to me like im not a human... & called me dumb for asking if it's possible he can help me i would of understand if i was rude but i was not i did nothing but ask professionally ... when i asked him to treat me like a human i am that was so unprofessional he goes oh well now im not gonna attend you.... & hung up !!!! all because i asked for help !!!!! this was absolutely uncalled for im calling from a pharmacy imagine how they treat customers!!!
This is a city hospital that can deal with trauma well. This place always seems crowded. The emergency room is packed and feels like your standing in a dark dingy room waiting to be called to see a doctor. The rooms are multiple patients and this hospital feels like its seen better days. I avoid going here if possible
After many attempts by me and my Therapist from Interfaith Hospital in Bklyn to see as to my receiving Treatment here in Manhattan , closer to Home I finally get through. They have the rudest phone personnel and misdirected my call 8xs.. Only to be informed to come in at 8am and sit all day as their intake process apparently is meant to trigger nothing but one's possible worst reactions.. needless to say I will NOT be seeking their Help and hey avoiding answering direct questions as to said treatment by them. Also spent hrs reading the reviews here on them and they ain't not a one positive... Don't waste your time with this place :(
I just came to visit a friend and there was nobody at the information desk for over 20 min... I couldn't do anything but wait.