Midland Memorial Hospital

I started out going to the ER. I did wait about 2 hours but everyone was very friendly. From the ER I was transferred to a room upstairs. Once I got to my room nurses and patient care associates were ALL very nice and so helpful and caring. The nurse offered my daughter a cot and pillows and blankets because she stayed with me. We were amazed at how caring they were. Surgeon went to see me first thing in the morning and was very knowledgeable and helpful. I ended up needing surgery and so later that day I was taken to the pre-op area. Everyone there was very nice and friendly. Then in recovery same thing. Every department was so friendly and helpful to both myself AND my family. Also, the food was really really good!! Not your typical hospital food that's for sure. If me or my family need emergency care I will definitely return to Midland Memorial Hospital. I cannot say enough good things about them!!

We took my mother here since she was dizzy, shaking and having trouble standing. Waited in the ER not too long. Found out she had low red blood count and later colon cancer. The nurses and doctors were all nice and very professional. Can't remember all their names and thank you for saving my mother's life!

My child came in with a really bad rash and i tried to back off an let them do there job but when her face started to swell and become painful again all i was told is that is normal and wouldn't do anything about it and when i asked about getting a second opinion i was steam rolled about questions of why instead of just setting something up for me if possible.

nurses are fantastic can't say so much for the day doc

DO NOT go here if you can avoid it! I was misdiagnosed more than once. I had a bee sting on my foot. I was treating it per Google and it was getting better. 5 days later, I had to wear my steel toes in the field, they rubbed it and made it blister in one spot. I went in asking them to remove the stinger because I must not have gotten it all. The nurse practitioner who saw me said it was Shingles and refused to touch it. Despite my detailed account of what happened, she wouldn’t budge. Called in meds for shingles. I talked to the Pharmacist at Walgreens who gave me only one that she called in because it would help with the allergic reaction and told me how to treat stinger, which worked. I later had a blood test verify I did not have Shingles. AND, to make it even better, I’m still getting billed 4 years later. I had insurance that covered ER visits at 100%. I’ve told them many times that their billing mistakes are not my problem. Sorry, but I’m not paying you extra for misdiagnosing me. And that’s just one example. Worst “hospital” of anywhere I’ve traveled.

The nurses and doctors are great. However, the billing department is horrible. They will not return your money if you overpay them. I’ve been trying to get my overpayment for three months now. They refuse, even tho my insurance has paid all claims the hospital submitted in full. The billing department says it’s hospital policy to keep my money until they are sure I won’t have anymore claims. My insurance even called them and told them any and all claims will be paid at 100%. They don’t care. Because of midland Memorial Hospital’s poor policies and practices, I am unable to pay my other medical bills. This is not a tiny amount. My overpayment to midland Memorial Hospital is 4500.00. They have been holding my money for three months now and my credit is going to be ruined due to this hospital refusing to refund my overpayment. They acknowledge the overpayment and amount but still refuse to refund it to me until they see fit. DO NOT EVER PAY MIDLAND MEMORIAL HOSPITAL FIRST! They keep your money and take forever to file claims with insurance. Hard lesson learned. No moral or ethical policies here.