Mills-Peninsula Medical Center
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feedback about Mills-Peninsula Medical Center
The medical center was very good. The physicians/nurses I met were all experts and attended to me well. I did have a billing issue, due to a physician using a difficult to verify third-party billing agency. The staff at Mills-Peninsula went the extra mile to track down and verify the bill.
Although most of the staff was very kind and attentive, they somehow got ahold of my dead name (I was there for Transition related care) and I was Deadnamed repeatedly on paperwork, and by staff. I made several complaints, and finally spoke with hospital administration, who assured me that the issue was resolved. How or why they even had that name is a mystery.
Now, two weeks later back home in Colorado I am getting mail addressed from them to my Deadname, which is a risk to my safety due to where I live. Completely unacceptable.
They did a very good job treating our son
The nurses in ER are horrible! Was a slow day and they still couldn't't get their act together... Rudest, laziest people..tried to file a formal complaint but the phones were busy all three times I called and no one has responded to my message ... guess we aren't the only ones wishing we had gone to county.
Most excellent heart center in the world I recommend this to everyone the hospital is wonderful the nurses are very caring and thoughtful I was there in April and again overnight and November never had a Badd experience