Milton S Hershey Medical Center

My doctor's office sent me to the ED because it eased the only place I could get a treatment he thought I'd need. About 11 hours in, no word. They took blood, urine, a CT scan. Can't drink water. People are in hallways, the had no room in the waiting room and filthy restrooms. There has to be a better way. Maybe if the nurses were in charge things would run better

I'm not a fan of hospitals or doctors but I must say that I'm very impressed with the levels of care, kindness, knowledge and professionalism that I've witnessed tonight. This also goes for what little I've witnessed of other patients.

Despite my rare condition, the doctors (Dr. Jennifer Erich, Dr Al, Dr Saadi, Dr Patel and Dr. Kelly collaborated extremely well to disgnose, treat and safeguard my health.

In ICU, Samantha and Andrea took great care of me. Most importantly these nurses were compassionate and very humane.

Dislike throwing all staff away because we had terrific care through decades and our entire family. Really helpful people at Patient Relations and various departments, terrific psych department. Loved Hershey. Had a 3 year nightmare where doc after doc after doc bailed instead of standing up for a kid's care. Crazy stuff- after a certain point, no one- and we contacted administration allllll the way up- responded. We made countless attempts to problem solve in a positive way and were flatly ignored by all except patient relations- they tried and seem to be shut down. One doc? Began following me around OUTSIDE of the center,
behind our backs, while we used the resources there, ' testifying' on PERSONAL matters ( which were not true. ) Like being in a bad movie. Whatever is ' wrong ' there, please be careful. Good, professional, compassionate care is there. Not for our kid but we saw it directed towards others.

Editing , year later. Love to be able to say ' Penn State Hershey responded well when requested to review these incidents.' Ignores you, not a peep. Also love to be able to find alternate care for a post concussion, suicidal young man struggling to leave this ridiculous story behind. Nope. We smell circled wagons, not an intention to do their jobs. One is " Do no harm. " , No one will come see the harm they've done.

10 out of 10 would recommend! Great staff and service! Waited on me hand and foot and I love the complimentary robes they give you when you check in. Very breathable. Most expensive stay I've ever had for not having free breakfast, but definitely worth it. 👌

In all seriousness, the staff was great and did a great job at communicating through a scary confusing process. As well as providing great medical care.

My daughter and I went to visit a friend on 12/20. We left the room while the nurses were checking him. While standing outside of the room waiting we were told we couldn't stand in the hall. When I was in last year I had a very nasty nurse take care of me. Is this why you have to get away from rooms so you dont hear the verbal abuse.
Sorry to the nurses that are sweet and kind. This isnt about you.