Monroe Surgical Hospital
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feedback about Monroe Surgical Hospital
Very kind and sincere. Caring and helpful. Judy and Karen were amazing in the pre-op area. Could not have had any better care. Highly recommend
The lady in the business section was extremely rude. I understand that it is their job to get the money due for services but the way she treated me was not ok. She got mad because I paid another bill first and got mad because I didn’t ask for her when I came in for my pre op. I had other things to worry about. I told her when she called two days before my surgery I couldn’t pay the amount when I checked in but I would be more than happy to set up payments. She had an attitude with me the whole time.
Vary nice to me and my wife
I'm given them a one because I had a mark on my arm a month because iv wasn't put in correctly. But she was very nice. The morning I'll arrived to the hospital they told me I had to pay $350 upfront and I told the lady I do not have $350 because I was told by my doctor office I will only have to pay $7.80 she kept telling me that if I didn't pay 350 or give her half on it that I wasn't going to be able to have my procedure cause the doctor office don't know what they talking bout and I told her they called and that's what she was told. She kept on saying will you can't have it done cause I need 359 so I told her all I have is $100 and she told me OK I will take it and then you will have to make a payment arrangement for the rest. A month later I have to call up there because I found out that all I had to pay was 7.80 no one call me no one sent me a letter about it. And I'm still waiting on it now about to take actions because it doesn't make any sense for me to be waiting this long for overpayment.
I just had an excellent, and very professional experience with the surgical hospital. I highly recommend it!