N Y Eye and Ear Infirmary
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feedback about N Y Eye and Ear Infirmary
I came to the hospital over a month ago in need of emergency treatment for a retinal tear. I was treated with courtesy, warmth and respect throughout my visit. I am, in particular, incredibly grateful for the skills of Dr Brittany Powell and her team who did a laser procedure on my eye. My sight is now pretty much back to normal.
I had surgery a few weeks ago. Great staff. I noticed that all patients regardless of age were treated with respect and kindness. I applaud all of you but one. (Will detail later) I had read all the negative reviews and almost cancelled but I found them to be extremely overstated. I am glad I kept my appointment and came here. Word to the wise do not let what others say sway you. Find out the truth. Again thank you all extremely superior to others.
I would highly recommend this hospital, the staff was compassionate and very helpful. I had a very serious surgery performed, a detached retina coupled with a hole. Dr. B. Johnson performed the surgery, which was a success. He obviously has skilled and gentle hands because postop there was only minor pain. He is knowledgeable, caring , patient and meticulous in his duties. Mount Sinai hospital is fortunate to have him on board. I am registered nurse and believe me, I know a good doctor when I see one, Dr. Johnson is the best. Thank you!
I had an appointment and a doctor referral but when I arrived The New York Eye and Ear Infirmary receptionist could not find it. She offered for me to wait in the walk in clinic line. I tried again yesterday. This time I walked in (because having an appt did work last time). This time a different woman tells me I cant be seen without an appt. She seemed overly focused on my insurance without even looking up my record. She kept asking if I was on medicaid. I told her no and she didnt believe me but also didnt look up the record. After being turned away twice, I am scheduled to see someone at NYU today. Depending on that experience I may switch all my doctors from Mont Sinai over to NYU. This place is a joke.
I thought City Hospitals were BAD this Hospital is Even WORSE. I don't recommend this hospital for medical care to no one. Horrible customer service. They don't answer the phones they don't follow through with any concerns a patient might have. The One star that is given is just because the MD resident that did my father's surgery otherwise they wouldn't get a star at all. VERY disappointed!!!!