N Y Eye and Ear Infirmary
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feedback about N Y Eye and Ear Infirmary
I would highly recommend this hospital, the staff was compassionate and very helpful. I had a very serious surgery performed, a detached retina coupled with a hole. Dr. B. Johnson performed the surgery, which was a success. He obviously has skilled and gentle hands because postop there was only minor pain. He is knowledgeable, caring , patient and meticulous in his duties. Mount Sinai hospital is fortunate to have him on board. I am registered nurse and believe me, I know a good doctor when I see one, Dr. Johnson is the best. Thank you!
This place is an insurance con! Had a positive experience with the Dr. for a sore eye but ..... Called beforehand asked about the cost. If no insurance was quoted $178 would not take payment on premises. Didn't receive bill had to return to hospital months later to pay. Now received additional and separate bill for Dr.'s fee??? $170 An overdue notice??? Are they kidding? For people with insurance they don't even know what they are being charged!
I've never even heard of being charged separately for the hospital and the Dr. I have to pay for the Dr. and the Dr.'s office now? It wasn't surgery, the Dr. flashed a light in the eye! Besides I inquired about the payment at least 3 separate times and again at the cashier when I went to the hospital cashier to ask about why I hadn't received a bill.
First time I was informed about a Dr.'s charge was when I got a late notice!!! I'm thinking they just sneak these charges on to the insurance bills
I don't mind paying for good medical care but sneaky practices mean you know you are doing something improper
Not sure how this place even gets 2.9 stars..
I would give them 0 stars.
I should have looked at the reviews before I scheduled an appointment.
I went there November 27.2018 for a cornea transplant consultation by dr. Angie Wu.
My appointment was for 12:00 pm.
I got there an hour before my appointment..
I ended up leaving at 3:00pm without seeing Dr.Wu..
Someone else did the routine of checking me out,IE;
drops to dilate my eyes High resolution pictures ETC-ETC.
So I waited for over a week for a reply on the doctors recommendation of what I should do...
No one called me...
So I decided to give them a call on Thursday, December 6 2018.
After hearing about all the parking options from the recording I finally get through,and the operator connects me To Dr. Wu’s office.
The phone rings for about 15 minutes.
I finally gave up waiting..I don’t need this aggravation when there are other locations with way better reviews...
I wasted a day off from work for nothing.
Even though the doctor’s are probably great,
I would stay away from this place...
They definitely need to get better organized..
I would highly recommend.... especially the eye division. I was treated by Dr. Vanessa Hernandez, OD and her team. They were very helpful and patient. Dr. Hernandez is very knowledgeable and is an asset to Mt. Sinai! 5 stars for this amazing team...
Avoid The New York Eye and Ear Infirmary at all costs. If you go here, even if you have fairly robust health insurance, you'll likely get charged two bills that will hit your deductible. I have insurance and got charged hundreds of dollars and paid two separate bills for a simple eye exam that took less then 30 minutes. They get around this by billing the clinic as an out-patient hospital visit and by billing the doctor and facility separately. It literally would have actually been cheaper just to go to the ER. If you need your eyes checked out, go elsewhere.