N Y Eye and Ear Infirmary

Address

310 EAST 14TH STREET, NEW YORK, NY 10003 USA

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Phone

(212) 979-4000
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Emergency service available

310 EAST 14TH STREET, NEW YORK, NY 10003 USA

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Consumer feedback about N Y Eye and Ear Infirmary

Christine Livingston
Christine Livingston

5 out of 5 stars

posted 2 weeks ago

I came to the hospital over a month ago in need of emergency treatment for a retinal tear. I was treated with courtesy, warmth and respect throughout my visit. I am, in particular, incredibly grateful for the skills of Dr Brittany Powell and her team who did a laser procedure on my eye. My sight is now pretty much back to normal.

Aida Gonzalez
Aida Gonzalez

5 out of 5 stars

posted 2 months ago

I had surgery a few weeks ago. Great staff. I noticed that all patients regardless of age were treated with respect and kindness. I applaud all of you but one. (Will detail later) I had read all the negative reviews and almost cancelled but I found them to be extremely overstated. I am glad I kept my appointment and came here. Word to the wise do not let what others say sway you. Find out the truth. Again thank you all extremely superior to others.

diana purkiss
diana purkiss

5 out of 5 stars

posted 5 months ago

I would highly recommend this hospital, the staff was compassionate and very helpful. I had a very serious surgery performed, a detached retina coupled with a hole. Dr. B. Johnson performed the surgery, which was a success. He obviously has skilled and gentle hands because postop there was only minor pain. He is knowledgeable, caring , patient and meticulous in his duties. Mount Sinai hospital is fortunate to have him on board. I am registered nurse and believe me, I know a good doctor when I see one, Dr. Johnson is the best. Thank you!

Neene Owate
Neene Owate

1 out of 5 stars

posted 5 days ago

I had an appointment and a doctor referral but when I arrived The New York Eye and Ear Infirmary receptionist could not find it. She offered for me to wait in the walk in clinic line. I tried again yesterday. This time I walked in (because having an appt did work last time). This time a different woman tells me I cant be seen without an appt. She seemed overly focused on my insurance without even looking up my record. She kept asking if I was on medicaid. I told her no and she didnt believe me but also didnt look up the record. After being turned away twice, I am scheduled to see someone at NYU today. Depending on that experience I may switch all my doctors from Mont Sinai over to NYU. This place is a joke.

Elizabeth Pena
Elizabeth Pena

1 out of 5 stars

posted 1 month ago

I thought City Hospitals were BAD this Hospital is Even WORSE. I don't recommend this hospital for medical care to no one. Horrible customer service. They don't answer the phones they don't follow through with any concerns a patient might have. The One star that is given is just because the MD resident that did my father's surgery otherwise they wouldn't get a star at all. VERY disappointed!!!!