Honestly, I would go to a different town. It is very clear that this hospital does not abide by the Hippocratic Oath that states: I will treat the ill to the best of my ability. My grandmother, 64 years old, fell head first on the pavement outside of the apartment I am staying at. Her head was bleeding profusely and she was having tremendous pain in her left shoulder. She was rushed to ER in an ambulance and put into a room at 10:58 am.
The nurse took her vitals after several failed attempts which increased my grandmothers discomfort. We were then told to wait. At this point she had dried blood all over her face, in her hair, and on her knees which was largely neglected throughout the entire stay. My grandmother was to the point of wailing when I went to track down a nurse to give her something to ease the pain in her shoulder. I went to the nurses station where I was condescendingly told to wait for the doctor, even though we could both hear my grandmas cries down the hall. She was not given any pain medication until 11:57 am almost an hour after arrival and it was only 10 mg of morphine.
Ten minutes later she was taken to x-ray by herself. She told me that they treated her extremely roughly, and were very reluctant to offer any aid in moving her from one bed to another and tried to force her to do it herself, even though she was in obvious pain. To make the case worse when the x-rays came back they showed that her shoulder was broken. When they found out she was uninsured, they all but pushed us out of the hospital. She has heart conditions that make it difficult for her to work so she is unable to afford it. However, she will be receiving medicaid August 1st of 2018. Which covers medical bills up to three months prior to that date.
She continued to be in severe pain, and they still had not administered care to her open wounds. In under twenty minutes they forced and when I say forced, I mean forced, an arm brace on her. They finally gave her another shot for the pain after moving the injured arm causing her to scream out repeatedly. Then they barely swiped down her face and knees with a wipe and stuck a band-aid over them. We had to take the wipes and clean her of excess blood ourselves. After that they threw her into a wheel chair, made her sign some papers, and removed her. As soon as we got in the car to go her head injury had opened up and blood was pouring down her face. I wanted to take her back, but she refused due to how she was treated.
If I could rate negative stars, I would. I am truly disgusted with the way this was handled. If this is the kind of care I should expect for not having insurance, then my heart truly goes out to everyone out there who can not afford it.