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feedback about Nason Hospital
The absolute worst emergency department. The staff and nurses are carrying the place because the doctors are clueless. Truly. I am not one to post negative reviews but after 4 visits, (Stupid on my part) I have to say something. I will continue to voice these concerns after this review as well.
1. My son had a nurse maid elbow. I knew as soon as it happened that’s what it was. Took him to the E.R where they did an X-ray. He was screaming bloody murder from the pain. After the x Ray the doctor told me, “when they did the X-ray it put it back in place. Give him a warm bath and he should stop crying.” He never stopped crying. He couldn’t move his arm. He cried all night and into the next day when I finally decided to take him back to the E.R. The doctor that day did thankfully put it back in place, checked him for nerve damage and was going to send him to Pittsburgh for nerve damage in his hand/fingers. Thank goodness the nurse came in with a pen cap, pushed on his finger and when my son pulled away, stated, “he doesn’t have nerve damage.”
2. My son had his first seizure. It was terrifying as a mother and having some background in nursing it looked like an absent seizure to me. Took him the E.R. Where the doctor told me, “ah I think he just choked on a chip since he was eating them 10 minutes before that. Kids are known for choking at this age.” Didn’t do a cat scan, didn’t even care that I had concerns for him having a seizure. Guess what? He had another seizure 3 months later, was taken to Pittsburgh and diagnosed with rolandic epilepsy. 😡
3. Today I took him to the E.R. (Really stupid on my part again). It is thanksgiving day and I will have to have him around a lot of family including my 93 year old pap. I had concerns for him having impetigo or strep throat since some kids around him have recently been diagnosed and suspected to have these. He broke out in blisters around his lips yesterday, and had big blotchy blisters in his groin, on his arms, back, and bottom. They were very itchy. The doctor came in and looked at his face and said “nope not impetigo, there’s nothing you can do for that.” Very rude and dismissive, interrupted me when I tried to talk. I showed him a picture of the big blisters on his side and he just said, “nope.” I asked him what I should do for the rash then and he said, “there’s nothing to do.” I asked what I should do for when he is itchy? He said hydrocortisone cream. I told him my son has been complaining of a sore throat the past day too and I have to take him around family and my 93 year old pap today.. mid sentence he says what seemed snarky to me..” well there’s other viruses that could be going around.” Barely checked his throat and said. “Not red.” And left. He also told the nurse that my sons rash looked like a bug bite. He’s never had a rash in his life and that is not a bug bite. I will attach some pictures of the rash, which was all over his body and blisters on his face.
I wasn’t happy and the nurses and staff were very apologetic.
In conclusion, I’m never going back. I will be contacting whoever is in charge of the hospital to address these issues because this kind of treatment of patients cannot continue to happen.
E.R doctor was a joke. Barely spoke English to the point where I couldn’t understand anything he was telling me. Sent me through various tests that had nothing to do with why I was there( dehydration). Ended up with a $7,000 bill for 2 saline iv bags and 4 tests. Nurses were outstanding, but it’d be nice if they had a Doctor that wasn’t a complete idiot.
Dr. Um was a total joke. I had surgery at Bedford (also a total joke) and was told to come here for a second opinion in the emergency room after numerous complications. He told me that he doesn’t know what is wrong and is not running any tests to find out why. The nurses (all except for Lori ( I think) are magnificent. Don’t come to this ER if you’re looking for a decent doctor or an answer. You’re better off going to a veterinarian clinic. You might actually get some answers there.
Great staff of nurses and doctors. Quick and efficient. Emergency room care was very good despite the very late hour and holiday weekend.
The ER was great and helpful and the staff was very kind ! They took very good care of my son. Dr.Weimer was awesome!