National Jewish Health

We will never come here again. We took my son here for allergy testing. I paid the bill online and apparently it didn't go through......I received no further communications from them of any kind, nothing saying this would be sent to collections, no phone calls, etc. Suddenly I get a bill from a collections agency. I have been on the phone all morning with the billing department, they are rude, put you "on hold" for extended periods of time and suddenly end phone calls. I called immediately back but now the person I was talking to "is at lunch". I'm trying to pay the bill now and they "can no longer accept payment". I spoke with someone named Trevor in billing who was impressively unprofessional. This billing department claims they tried to call my phone but it was busy. It's a cell phone....there is no such thing as "it's busy" so I know they are not being honest. I received no voicemails from them, no emails, nothing. Bills sent to collections can just destroy your credit and give you problems buying a house, etc. Wow what a way to treat a working family with kids!! We will go to Children's for all further heath care needs of my son, I've heard they do an excellent job with allergies and allergy testing.

I’ve been a patient here for five years. I have an extremely rare condition. So I suppose that makes my case a Zebra, lol. I see four different specialists and they each have treated me with dignity and respect. They do not always have all the answers. There is no perfect hospital on this planet. However National Jewish comes pretty close. I will continue to receive care here, even if I move to another state.

The doctors here are great and I love the fact that they do a lot of research. However, the prices are certainly not justified. I had about 5 appointments with a pulmonologist, a couple of breathing tests (all you are doing is breathing into a machine) and some blood work done. My bill came out to be about $1200. I qualified for financial assistance even though I make $50k annually. My bill was reduced to about $440, but this was after I fought with the financial assistance department for about 2 months. Also, they told me I needed to see a gastroenterologist when I saw the doctor. I cancelled my appointment in June because I wanted to see somebody who I could afford outside of their network and a couple of weeks ago somebody called me asking if I wanted to come back. I think they have a problem with losing their patients because of their prices.

This place is great. Dr. Gupta was amazing. they took their time and explained everything to us and actually tried to figure out the problem instead of guessing like providers have done in the past. Even though my son is only 4 they still tested him and actually were able to diagnose him and help him. I'd definitely recommend this hospital.

What a crock! Nurse called as scheduled. No one on line when I answered. Called back and was told would have to reschedule the call for the following week. Really? Said too busy to do any other way as so busy. Robot robot thank you ugly duckling.