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feedback about National Jewish Health
I don't think I would be alive if it weren't for the doctors at National Jewish. They diagnosed me correctly and have worked with me to keep me healthy and to help me enjoy a good quality of life. I give thanks to them for every day I am still breathing.
Extremely poor experience and communication during my entire process. Still battling a basic allergy test bill from almost 2.5 years ago that was grossly inflated. My doctor was hardly present and obviously had better places to be in our very brief encounter.
My doctors referred me to Jewish in July of 2018. Time after time I called to check up for an apt after my nurses consult. I begged for the weeks worth of testing to be done before the end of the year. I had met my 6.5k out of pocket for the year and it would literally save me 6.5k if they were to do the testing before the end of the year. You'd think they could manage that, but no. So, fast forward 6 mos and finally I get a weeks worth of testing done. So you'd think this would be worth it all right? No, over a week of testing to tell me I need to come back and consult with rheumatology. The exact doctor we had requested to see when I was referred here in the first place. The worst part is they missed the fact that I had markers for autimmune! I had to point it out! So then I make another 5hr trip back to Denver to be tested for all of the possible autoimmune disorders and consult with the rheumatologists. Youd think I'd finally get answers . NOPE! I then wait 2 weeks to be told that I yet again need to travel 5hrs back to Denver to get the EXACT same bloodwork that they were supposed to draw the second trip I took. When I explained that they literally drew blood for those very specific tests the last trip I took, and was 100% confirmed by lab, tech, and the DR. That those specific tests were all accounted for, I was told "sorry, somehow they missed those ones and you need to drive back to Denver if you want to fing out what's wrong". They have now pushed 3 trips on me for what could have been done in one trip. They also could have done this testing before my insurance started over since clearly they were given 4 months notice of my referral. Now 7 months in and at least 10k out of my pocket just to be told to come back again with a maybe answer. Oh, and to add, the one for sure diagnoses of asthma was shut down by the facility. All of their testing concluded that I in fact did not have asthma. Well tell that to the anasthesiologist who had to stick a tube down me to keep me breathing. Guess why? I went into an asthma attack and stopped breathing during surgery just this past week after I was taken off all of my asthma meds. Total mess.
I am a nurse and I am now a patient. I am so impresssed with this facility. Dr Freeman is my Cardiologist, and he truly cares about his patients. I have seen other specialists at NJH and they and they are all excellent. I highly recommend NJH, esp the Cardiology, Pulmonary, Rhuematology and Speech Therapy Dept.
Friendly intelligent staff and they care about the patient. They are in-network for my insurance.