My son and I had the pleasure of being assisted by Ms. L (I will not list her name for safety reasons) today and she was AMAZING!!!! I liked the friendliness of the staff (except the woman working check-in in ER this morning) and the service was great! So far both my sons have been to this hospital and received the help they needed.
Bad ER with doctors that can't even make proper diagnosis. Fortunately I was smart enough to go and see my doctor back on base. I ended up being sent to ER on base and admitted to hospital due to life threatening condition. On top of that I gave all my insurance information before being discharged and they told me I was good to go. Now I am getting multiple bills stating no insurance. Not only the medical staff is incompetent but so is the administrative staff....Stay AWAY from this place!!!
I am considering taking a lawyer and filing charges against them.
Awful care. Do not bring your family there unless you absolutely hate them or you are looking for a quick way to get your inheritance. The ER completely ignored my mother until I called their front desk (I was not with her at the time). The nurse practitioner in the ER failed to document what took place in the ER and the admitting physician was going to order tests that she did not need because of what was done in the ER. She was then admitted and the admitting physician never completed a medication reconciliation otherwise he would have known that she was taking blood pressure medication. Her blood pressure was very elevated throughout her stay and it was finally on her day of discharge that a nurse figured out that there was no medication reconciliation and then she was given her blood pressure medication an hour before being discharged.
My husband had complete system meltdown. He was taken to Santa Rosa Hospital. The ER balanced his sugar and sent him home. Within 6 hours. He was taken to NOMC where the ER staff literally saved his life. He spent several weeks in ICU, PCU, and 2nd floor. He received excellent care. We are thankful for NOMC staff in every area of this hospital.
Do not take any one you love to this Hospital, if you have an emergency go to Niceville or Fort Walton do not waste your time stopping in Crestview.
My sister went here, she had been running a high fever so she went to the emergency room the doctor in the ER would not examine her, he told her she was not an emergency and refused to examine her. After the weekend she saw her doctor that Monday morning, he put her in the hospital she had the flu, developed pneumonia and had to be transferred to Fort Walton where she went on a ventilator and passed away. If this Hospital in Crestview would have cared about her and examined her she would probably still be here today.