North Vista Hospital
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feedback about North Vista Hospital
This was the best ER experience I've ever had. The staff was excellent. They were friendly and professional. I felt as though they were genuinely interested in my well being. The service was quick and efficient.
Great place to gather your thoughts and revive yourself fast response team and nice recs also nurses always there for you nice and on point.
I visited the ER and had the best experience. During my triage with Gavin... Dr. Harris came in and asked me various questions and got me in right away. My nurse, John was amazing! He set my mind at ease making me laugh and was very patient with me while trying to get an IV started. My tiny veins are horrible..lol. My doctor and overall experience with the staff was wonderful and the wait time wasn't bad for a Saturday night. Thank you so much.
The weekend staff seemed to be unable to to communicate effectively with the week day staff. We've had one RN who was wonderful, one who was alright, and another who told us (throughout the entire day) that they didn't know anything about the treatment that the patient was receiving because they still had not reviewed the MD's notes. The week day primary MD finally came in Monday morning and was surprised to see that the patient was still admitted. He said that the gastro MD might need to be pulled off the case because they hadn't done anything.
Worst phone customer service ever. You get transferred around the facility without no answers. Be prepared to just hear a ring ton and phone hung up.
After a least a dozen calls and being hung up, operator does answer without knowing nothing about the patient in the hospital. Just another transfer and being hung up on.
It's just a simple question. Where is a patient?