I visited the ER and had the best experience. During my triage with Gavin... Dr. Harris came in and asked me various questions and got me in right away. My nurse, John was amazing! He set my mind at ease making me laugh and was very patient with me while trying to get an IV started. My tiny veins are horrible..lol. My doctor and overall experience with the staff was wonderful and the wait time wasn't bad for a Saturday night. Thank you so much.

Worst phone customer service ever. You get transferred around the facility without no answers. Be prepared to just hear a ring ton and phone hung up.

After a least a dozen calls and being hung up, operator does answer without knowing nothing about the patient in the hospital. Just another transfer and being hung up on.

It's just a simple question. Where is a patient?

Boy has this hospital changed. Someone change the culture of this hospital for the better. On Monday at 5:30 AM I entered the hospital and approached the admissions desk. Melissa could not have been more friendly and patient. She went above and beyond to answer every question I had, and walk me to my next destination. She saw me walk by and stopped me as I left and wanted to make sure that everything was taken care of properly. This lady is an absolute amazing representative of this hospital. She's obviously been doing this a while. She gave me the service I deserve as a patient and customer. She even remembered me on Wednesday the day of my surgery. Amazing! My surgery could not have went smoother. The entire staff at this hospital could not have been more accommodating to my needs. I am born and raised in Las Vegas at 52 years old this was the best hospital experience I had ever had in Las Vegas. I hope I never have to go to the hospital again but if I do vista will be my choice.

Awesome hospital and wonderful staff! We were here from Ohio to see family and my 93 year old mom was having chest pains. They got her right in and then admitted her within 2 hours. All ER staff was very nice and kind. Wonder people!

I wish I could put 0! This hospital is horrible. It’s dirty the staff is patronizing and condescending. I came in with my sister for an ultrasound to see what was wrong with her baby. They put us in a room with all the storage and a used to be shower room. Said at first that me and my niece and other sister couldn’t come back with our sister then finally let us back. Seeing this terrible service I looked at the reviews and I’m just smh we aren’t the only ones to witness such terrible service. We will be sure to NEVER COME BACK!