Northern Nevada Medical Center

I was very impressed to see the CEO Alan making rounds. The ER staff very very kind, compassionate and caring. Nurse Sarah on nights was the best. I was in 312. She checked on me often explaining her every move. Cody a new Nursing Assistant was excellent. He will make an outstanding Nurse in the future. Bart who did my echocardiogram was thorough, kind, engaging. He is very impressive. The food was good. Room was clean. I was treated with dignity and respect. They managed my pain well. Things to improve: discharge. Instructions were rushed. A Nurse Practitioner briefly discussed my test results did not write a prescription like she said she would and no one assisted me with an appointment like she discussed. They were rushing me out of there to close the floor. I hear everything. When staff are talking about not using the 3rd floor correctly in the procedure room I hear everything. I don't need to hear grumblings. Everything considered I would go back in a minute. Good hospital. There are more positives with some improvements which can be finessed.

Great hospital, people do everything they can to help and make you comfortable while you are there. Surprisingly for hospital the food is quite good. I believe the medical attention is of a superior quality .

all staff, was very courteous, professional, knowledgeable. Very friendly. from the front desk, the Nurse, Doctor Kim, Techs, Scan tech. Thank you for the Fast response and I was not there for many hours. I was looked at very quick. I will continue going there for any emergency, or care, and will refer people there.

I've used facilities three times in past three years. And there appears to be a constant upgrading and fine tuning of the services and facilities. Small does not mean lacking. NN staff tops the list for caring and concern and full disclosure for procedures. Their effort to make the visit as germ free and provide quick service makes for a memorable and high point to start a recovery. This last visit staff listened to my wishes for handling my prescriptions and didn't rush me to leave after procedure. Hospital scheduling can be a bit uncertain so it was a surprise to receive my lunch at the same time as dismissal. Staff provided a box for a take home lunch 🙂

This facility has the most qualified staff. They are kind and caring. This was my second experience at the facility. I highly recommend it!!