I recently cut open my index finger and thumb, which required a few stitches. The nurses (Julia and Melanie) were very compassionate, interactive, caring, and thorough. The check in and out staff was on point. I was very pleased with everyone. The wait wasn't to bad since the Aquarium is beautiful and the Rose Bowl was playing on the TV. The facility was very clean. Great Job to the staff!
We just had our baby at this hospital and had an amazing experience. Every single nurse went above and beyond to make sure we were all comfortable. Everything is new and very clean. If we did need something and rang the nurse bell, someone was at our door within the minute. The doctors were all amazing, and the delivery couldn't have been better. We were laughing in between pushes which made the experience relaxing and fun... not many people can say that about going through labor. The nurses treated us as if we were part of their family. They brought me cake, balloons, and a card for my birthday while singing! They also made the day special for the first time dad by giving him a thank you card for his service. So amazing, and thank you so much!!
Excellent experience! I had to take my wife to the emergency room and was surprised at the quality of care and efficiency. All staff we met were super-nice, helpful, compassionate, professional yet personable, and efficient, from the guard who helped me with a wheelchair, to the orderlies, check-in staff, technicians, everyone. Her nurse, Larry, was exceptional-compassionate, efficient, thorough and funny. His wonderful humor truly relieved massive stress. Thank you, Larry! Dr. Blomquist was also wonderful, personable, professional and really took the time to explain everything to us (and that means a tremendous amount). The mobile x-ray tech was wonderful. The respiratory doc also wonderful and informative. The finance lady at checkout was super-nice, helpful and efficient. This facility is beautiful, comfortable, clean, with wonderful artwork and lots of natural light. Thank you all SOOOO much!
1500 dollars for 7 stitches! Staff is competent but good grief the money you will pay here. If you can just drive down to Kennestone hospital unless you want to get taken advantage of financially. Billing department sucks. They were like " nope the bill is the bill we won't even entertain changing any thing." No wonder people hate hospitals. Price gouging at its best.
I took my dad to the ER for...mildly put...back issues that were rendering him nearly immobile. The employees behind the counter looked at us like we were crazy for bringing him in. Vitals were done, a brief wait, and we were in a room. They didn't look at any of the MRI results that we'd brought from a previous doctor, nor did they look at the medications that he was on. A doctor, I'm not even sure...because 10 different people came in to look at him...was like, "You have a pinched nerve, my friend." and basically said that there was nothing they could do and that he's stuck with it for the rest of his life...without having done a single thing. After that, another person came in to get him to sign some papers, but was fixated on adjusting her hair/headband. The last lady that came into the room offered some semi-helpful advice, but was more concerned about going on break and eating...from what I overheard her saying just before coming in. They gave him some valium and wrote a work excuse with 'No physical limitations' marked. How ignorant. We went there based off of a recommendation of how great this place is, and drove over an hour. Maybe he would have gotten better care if he'd hobbled in wearing a nice suit and tie, because that's definitely the vibe that this place gives off. Nurse Larry and the gentleman at the ER 'welcome station' that took vitals were the only positives of this experience. Overall, everyone else made us feel in the wrong for bringing him there. Maybe we were. Maybe it was wrong of us to think that they could do anything drastic, but he couldn't walk that morning and was barely able to when we took him. It would have saved however much money they end up sending a bill to him for if we had taken him somewhere seemingly more competent.