I recently brought my 4yo to the ER due to facial lacerations. The staff was so wonderful at taking their time with his treatment. They also explained what they were doing in an easily understood manner and were so patient with him. Very happy with our service!
I have brought my children to both the ER and the express care multiple times. Both have been great with my children ages 6 years 4 years and one year. All the doctors are amazing and the staff are very attentive. I would recommend NFCH to anyone looking for great healthcare.
I am laying in this hospital right now. I came in yesterday 9/15/2017 at approx 8am. I was in pretty serious condition with stomach pain and vomitting. I was put in ER immediately and within 4 hours was in and out of surgery. Dr, Berry has been great and all ER staff on 9/15 were awesome, and all the 2nd floor staff has been great, my cna, an older black female thin build shorter hair, will get her name cause she is just awesome. Awesome service and I'm feeling better!
We (my 11 year old son & I) were lead to a room in the back of the ER and left here for over an hour. Nobody has taken his vitals or even spoken to us since we were brought back. I’ve finally just said something to a passing staff member about this & they can’t even locate his “sheet.” Get it together NFCH!!!
The billing clerk/receptionist is SO rude and blunt! I've been wrongly charged several hundred dollars because the hospital told me I was FOR SURE covered by my in-network insurance. She wouldn't even let me talk! She kept interrupting me and making me sound stupid as if I don't understand my own policy plan when I'm looking at it point blank! She's running off people like crazy, and I will NEVER deal with this hospital again!