Northwest Medical Center-Springdale
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Address

609 WEST MAPLE AVENUE, SPRINGDALE, AR 72764 USA

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Phone

(479) 751-5711

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Consumer feedback about Northwest Medical Center-Springdale

Yesenia Navarrete
Yesenia Navarrete

1 out of 5 stars

posted 1 week ago

Behavior unit is the worst.. they will lie and act illegally please if you have a loved one and is feeling sick do not take them here they there is only a small amount of good staff left in this hospital. :( they will not honor your rights whats so ever. negative infinity stars :(

Brian Rounsavall
Brian Rounsavall

1 out of 5 stars

posted 2 weeks ago

This use to be the one the best hospitals in NWA. Now, its the worst. Went there with chest pain and no explanation or any diagnosis of what was going on. Sent me home with no meds and take OTC's. Didn't sleep a wink the night before. I didn't even see a doctor for chest pain. I saw a nurse practitioner, are u kidding?!!! No explanations or diagnosis and no I will never go back there.

ken gann
ken gann

4 out of 5 stars

posted 2 weeks ago

I had surgery yesterday and idk know but I read these reviews and i was worried about this place and all was wrong as soon as I came in the lady with brown hair and glasses was very sweet and helpful then the prep nurses were so nice I felt at home and they were amazing A TEAM the nurses on the floor after was so patient with me I was so crazy after the surgery but I apologized and they did amazing maybe sometimes we are the reason they are so rude other than not getting my dinner then no breakfast till hour later was great the staff was amazing the anisteshiologist everyone was amazing recommend to bring meal lol jp I really was up to eating last night any way lol BUT AMAZING STAFF

Sara Roberts
Sara Roberts

1 out of 5 stars

posted 2 weeks ago

I wish I’d seen the bad reviews before coming to NW Medical Center. It is very rundown and the bed linens have stains and smelled stale, like a cheap hotel. The outpatient surgery department employees need some training on how to do their job professionally and correctly. The pre op and post op staff were wonderful but the procedure staff need more supervision and training. They were all laughing and joking loudly for over 15 minutes while laid there waiting to be put under. Multiple employee phones were going off. Then right before I went out the nurse was stating my name, dob etc then said no drug allergies! I have an anaphylactic allergy to a medication!!! I was wearing a red allergy bracelet. Every nurse that I had spoken to had asked and I had told them this. So right before I go out as the sedative is going into my IV I hear this. Very unsettling.
I will never go to any Northwest Hospital, specialty clinic or regular clinic again. It was not only ran poorly but is dangerous.

Lisa Gardner
Lisa Gardner

1 out of 5 stars

posted 2 months ago

This place is a joke! I've came across 2 tech and 2 nurses that were very nice and that is why I gave this place a 1 star. They blew out all my veins to where my arms look like I'm a drug addict. They just come in, no answers for questions and leave u hanging. This is my last visit here.