I wish I’d seen the bad reviews before coming to NW Medical Center. It is very rundown and the bed linens have stains and smelled stale, like a cheap hotel. The outpatient surgery department employees need some training on how to do their job professionally and correctly. The pre op and post op staff were wonderful but the procedure staff need more supervision and training. They were all laughing and joking loudly for over 15 minutes while laid there waiting to be put under. Multiple employee phones were going off. Then right before I went out the nurse was stating my name, dob etc then said no drug allergies! I have an anaphylactic allergy to a medication!!! I was wearing a red allergy bracelet. Every nurse that I had spoken to had asked and I had told them this. So right before I go out as the sedative is going into my IV I hear this. Very unsettling.
I will never go to any Northwest Hospital, specialty clinic or regular clinic again. It was not only ran poorly but is dangerous.