Northwest Medical Center-Springdale
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feedback about Northwest Medical Center-Springdale
It was a average hospital with an above average staff.
We all hate being in the hospital and they tend to suck by the nature of the beast.
I spent 5 days in the ICU.
The communication both with and among the staff was the best I could have hoped for, it is for this reason primarily that I it 5 stars.
Kudos NWMC Staff!
Don’t ever allow someone to send you here. It is a death sentence. When my grandfather just got out of the ICU room, they made him stand on his own while they made his bed. He was 85 years old. He fell in the floor and they refused to help him up. My mother and aunt were furious. When my father went to have shocks put in his back, for his spasms (broke his back) they turned the equipment voltage all the way up. When he woke up and they turned it on, he had a small heart attack. I went here when I had a severe gall bladder infection, I was told that I had an ulcer. They were disgusted with me for throwing up in the trash receptacle because I was experiencing sensory overload from the pain. The male nurse called me pathetic, and sent me home. My husband recently had an ultra sound done, and was expected to have his results back by today. Guess what? They never sent them off. This comes from years of experience dealing with this particular hospital. Go to Mercy in Rogers and you will have MUCH better care.
My spouse has utilized NW Sprindale for several outpatient procedures. The staff are very nice and knowledgeable. We were in and out very quickly.
The WORST experience ever! My daughter has had a headache for a few months and we went here to get an MRI to find out why. They refused to do an MRI and made us feel like we were bothering them. The nurse (Andrea) even rolled her eyes at my daughter because she was in so much pain she was crying. We left here with NOTHING but a referral to a neurologist. Poor excuse for a hospital. People in the medical field are getting paid to care and they could not care less here! We will never step foot in this hospital again! I too would give zero stars if it would allow, but that is not an option.
I had an outpatient surgery performed here. Everything went very well with my surgery and I didn't have any problems with anyone or anything. The staff was professional, friendly, and worked well together to get me going in a timely manner. I'd recommend coming into the ER when 1st arriving, unless you have detailed instructions on where to go. The place is a maze and there is no staff at most the entry points.