I've unfortunately been here many times. I have a complex medical history that requires a bit more than the average patient. Most of the nurses and staff are very kind and patient with me (some days my Neuro problems show up and take a while to calm, other times I'm lucky and they quell quicker than an hour) When I have medical episodes that arrise, usually due to dysautonomia from nerve damage caused by tick infections, or flare ups of tick infection symptoms, I come to this ER as it's closest and I have a recorded history there. I would say this hospital has a long ways to go in terms of education about these diseases and the long term affects that stick with patients. In the meantime I've struggled with skepticism and scorn from some of the staff, which adds to the stress of already dealing with a difficult condition that constantly interrupts my daily life in cycles. It's also a bit terrifying to have to spell your diseases for your attending ER physician, much less explain HOW it affects you all the while dealing with out of control symptoms. I don't come there looking for cures, I come there for help during evening times and weekends when my otherwise very attentive MDs are available/open. I think also, more education on genetic mutations and how they effect the human body should happen too. I don't want to be shrugged at by a physician when I'm tremoring/spasming, or chastised for coming too often. There aren't special clinics in Vermont to handle the effects of Lyme, Babesia, Bartonella, or Rocky Mountain Spotted fever. I haven't heard of specialty 24/7 clinics for dysautonomic complications. The ER is my lifeline when I'm in trouble on off hours, I wish that was better understood and better recieved.