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feedback about Novant Health Forsyth Medical Center
My experience at this hospital was the worse I have ever received in my life. Dr. Brigitte Dixon was not helpful at all. She did not answer any of my questions, or even seem to care that I was confused about that she was saying. She did not explain anything she diagnosed me with. On the release papers it said my blood pressure was elevated but during the hours I was there (12-4am) no one could tell me that. The hospital was dirty, not well supplied, and the workers seemed to like it that way. The only great experience was the woman who took my blood for the blood test. She made me feel like some one actually cared in that hospital. Also there were more than 3 patients on hospital beds in the hall way. It was just a sad sight in there last night. I hope they do better.
My mother in law passed away on Christmas Eve in the ICU. There was not much they could do for her since she was in such bad shape when she arrived. The staff as well as the doctors were kind and thoughtful. We were up for over 30 hours and had left to get something to eat when she made a turn for the worse. They did everything they could to help her until we got back to the ICU so we could be there when she passed.
I was there for labor and delivery. It wasn't all bad, but I just wanted a better experience. I was an employee at the time and wanted to be an anonymous patient. They said they would take care of it. Couple hours later my sister came back from the outside and went to the desk to test it out. They told her right where I was! She told them that I was supposed to be anonymous and I guess after that, they did fix the situation. The other issue a had was that they put us on the small side of the maternity unit ( needs updating it's just too small for such occasions). The guess chair was so small and uncomfortable for a 3 day stay. My husband is over 6ft and never left my side and I felt so bad for him for those 3 days. I ask them could we be moved the first day, but they said they where full which was not true ( saw empty beds on the other side). Staff where pretty nice in labor and delivery and on the regular maternity unit. I just hope to be more comfortable this time around now that I'm pregnant again. It does give my anxiety.
I have been so pleased with the extensive care that I have received from several doctors and many other medical staff at this hospital. I think this facility and organization is doing wonderful. I experienced healing from doctors, nurses, and other medical staff. This took time and ultimately I returned to this hospital for successful heart valve surgery by the wonderful surgeon Dr. Bret Borchelt. I am excited to go home today from this hospital with the prospect of many active and wonderful years. I am thankful for these good healers.
Unprofessional staff in Emergency area. Haven't seen anyone in housekeeping since we got here with my family (patient being seen). They've been waiting since 5pm and its 12 mins after 10. They was hardly no one in the waiting area when they got here. There is no hand sanitizer in the waiting area, the bathrooms are disgusting. The vending machine is broke and its ice cold in here like the a/c is on. Should have gone to Baptist.