Och Regional Medical Center
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feedback about Och Regional Medical Center
Came in after my husband had a wreck just to check him and make sure he could go back to work and there wasn’t an residual damage and they acted like he shouldn’t have even been in there. Won’t be coming back unless absolutely necessary. Don’t go unless your dying. They won’t care otherwise.
Took too long to get my surgery done. I was suppose to be out of there 2 hours earlier.
Was hung up on 3 times and was never directed to the right person on the phone. So I spent 30 minutes playing a stupid telephone game. Dont waste your time. Poor customer service.
Firstly, they give you an unknown pregnancy test and still charge you for it even though your answers to the questions of "Are you pregnant/Could you be pregnant/When was your last period" was "No/No/Now." Apparently it's "routine."
Secondly, they send you a final notice in the mail when you've been making payments every month since you got the first bill, and when you call them to try and make a payment, set up a payment plan, and ask them why you're getting the notice, they proceed to tell you it's your own fault for not paying - even though the account says otherwise - and then hang up on you when you try to defend yourself and explain to them their error.
Have had many family members and friends over the years. I have been a patient during the past twelve months and my care was professional and compassionate. Much better than my experience with larger hospitals.