Our Lady of Lourdes Regional Medical Center, Inc
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feedback about Our Lady of Lourdes Regional Medical Center, Inc
Lourdes is horrible...they will forever be in debt to us. Their lawyers were slick and kudos to them. They let my wife stay in a unconscious state for four hours before the doctors realized she had a brain issue. She urinated in the ER waiting room and they were more worried about the urine than my wife hemorrhaging from spinal fluid. AND WE WAS THERE THE NIGHT BEFORE AND THEY RELEASED HER! I still to this day is haunted on how she may have turned out if they would have tended to her like any person should. So sad that a hospital prides itself on being Christian but acted that way.
Just left the ER and highly frustrated. My daughter and I sat there for 4 hours and wasn’t seen. They took our initial test, bp, temp, heart rate, and even did a chest x-ray on her then after...........nothing as the hours went by. Many people besides myself were frustrated with the waiting and waiting as the hours came and went. I just left and brought her to another ER and was seen immediately. Lourdes will never get my service again. I’m waiting to see if they will try to bill my insurance. If they do, then I’m gonna make a huge deal out of it. I pray that if you’re really sick, you don’t go to that ER.
If I could I would give the hospital no stars. My mother died at this hospital! A nurse punctured her lung with a feeding tube, twelve days later she died. My mother was in the care of this hospital due to severe burns. However, she was getting much better until that incident happened. The worst part for me was that this hospital kept information about my mother’s health from my sisters and myself. She had severe pneumonia and no one told us. Instead they gave us false hope. Telling us lies! Telling us how she was getting so much stronger and so much better. I had to get an autopsy done, and that’s the only way I found out that my mother had pneumonia! I feel like the reason this hospital did not tell me was that it was a direct cause of the lung puncture but who will ever know. I asked so many questions, I knew every doctor, doctor’s assistant, nurse, nurse’s assistant, respiratory therapist, physical therapists that came into my mother’s room by name. I was very involved in her wellbeing. They were very detailed with me, there were terms I had to google but no one and I mean no one told me she had pneumonia! A common well known illness. I would have never left my mother’s side if I knew she had pneumonia because she was already in a critical state. Why didn’t they just tell us that she had pneumonia!
Very clean and new facility. Most of the staff is Very friendly. My experience has been enjoyable.
i will never use this hospital. i do not recommend either to anyone. i had hard time to get discharged even i was promised after my mile walk after lumbar surgery in late morning. my all efforts with nurses of all shift resulted in one answer whole day that as soon as surgeon is finished with surgeries, he will come and discharge you. nothing happened until late night . i was asked to answer questions on tv screen using remote control. fourth question was " i am willing to stay" there was no option to "NO'. i came to nursing desk demanding discharge and asked AMA form to leave. they could not find.
i was firm to leave hospital. they had this questionnaire on purpose to blame patient that they decided to stay . so after 12 midnight , they can milk and bill for all services for next day. either insurance will pay for your stay or patient based on coverage.
i reached home 10.30 pm. instead i should had been discharged around noon.
my surgeon never came to see me.
do not answer the question that you are willing to stay overnight.
they need to keep "AGAINST MEDICAL ADVICE" FORMS IF THEY DO NOT DISCHARGE FORCIBLY.