Our Lady of the Lake Regional Medical Center
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feedback about Our Lady of the Lake Regional Medical Center
My experience in the ER was much better than I could have expected. They brought me back immediately and made sure I was comfortable for my entire stay. Nurse Allison was very nice. Dr. Blocker, Dr. Leblanc and Christian NP were very knowledgeable with great bedside manner. The rest of the ER staff were also great in my time of need.
Had good friend who was hurt after he fell from a ladder. Got great care by the bone doctor and team that took care of him in the hospital. Wouldn't hesitate to go there myself or recommend a friend.
Recently while at the OLOL hospital, I ordered flowers from Above & Beyond Gifts & Florals, "the gift shop located on first floor." I personally had a small issue, but when I contacted the gift shop, I was directed to the assistant manager, she was a professional, listened and quickly offered a solution. The patient was overjoyed and sent me a photo. I too was very pleased. Great customer service and wonderful place to shop.
I will be back, Thank you...for going above & beyond for me!
I would never work for this company again. They do not pay well and insurance is even worst. The whole FMOLS hospital have stopped paying PRN extra! That is crazy! That shows you how broke this hospital is. The big wigs do not know what they are doing, nor do they know how to do math to help save money. Also they are not creative in save money. Every one there is miserable, and in a bad mood. Compared to other hospitals they pay really really low. No real bonus', no real incentives either.
So good luck if you work here. You will get paid less and work your tail off.
There is a reason this hospital has barely 3 stars on Google reviews. OLOL Emergency room has the absolute worst patient care service and nurses. They make it blatantly obvious that they are not concerned with what’s going on with you, or how much pain you are in. Once the nurse checks you in there is zero urgency- and this is an EMERGENCY room. Save yourself (or your life) from the reject nurses they hire and go to Baton Rouge General, or heck, anywhere else for the matter. Because even once you get past the ridiculous ER, the floor nurses will leave you high and dry. They will check on you not even the minimal amount of assessments they’re supposed to, and won’t even lay a stethoscope on you. How are you supposed to know what’s going on with your patients if the only person doing anything is the tech taking vital signs? This hospital and it’s staff are a joke and I will tell everyone I know about it. This is coming from a healthcare professional. It is EVIDENT they have zero patient care standards or expect anything other than their nurses just showing up to be a body and fill a space at work. Avoid this hospital at all costs.