Our Lady of the Lake Regional Medical Center
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feedback about Our Lady of the Lake Regional Medical Center
I simply don’t understand. I went to the ER for EMERGENCY ASSISTANCE, and sat down for over a hour without seeing a doctor. Even when my pain and symptoms get worst, I notified the triage nurse and she did not take my complaints seriously. This is how people die waiting in the waiting room. I understand that assist is provided based on critical need, but a appeared abdominal aneurysm, abdominal and chest chest pain is critical, especially if it ruptures! I had to leave the facility because I have small children at home. I did attempt to register online for a later appointment, but was denied and was giving a message stating that my appointment can’t be made because my symptoms require IMMEDIATE MEDICAL ATTENTION! Wow I hope that I can make it through tonight, I’m definitely going to seek care from my primary in a few hours.
I had a terrible time , it took me hours to get the back. Still no help the medicine prescribed for me no pharmacy can fill it. I am in serve pain and the ER keeps putting me on hold. Just terrible all around . Wish i could say different, my nurse was to sweet. But they obviously do not want to help me with my pain. I got assaulted and they are taking like a joke. Ridiculous. Doctor was ok but didn’t fully understand my pain.
Wonderful staff from front desk to doctors. Had an outpatient procedure and great care was taken to see if I was comfortable. Even being wheeled out the aid was pleasant and wished me well after pushing me to our car door. Great place.
I had a 3 inch nail along with a 1x3 stuck in my hand and the folks over at this hospital me this experience really comfortable for me Everyone was very professional and made me feel as if I was the only patient there My ER nurses was the best especially
Nurse by the name Amber 👏❤️💯 awesome group
I really appreciate you guys
Had a pleasant stay and staff was great besides night ones hard catch all my dr was n still is great wonderful place