Our Lady of the Lake Regional Medical Center
Health Insurance as Low as
$1 a Day!
Need your medical
Our Lady of the Lake Regional Medical Center?
We can Help!
feedback about Our Lady of the Lake Regional Medical Center
While I can not condemn the entire hospital, I would not recommend the psychiatric department. As a software developer, I do a lot of work on a computer. A psychiatrist here claimed that because she can not type an email while drunk, no one can. Then instead of getting the second opinion I was legally entitled to here, the psychiatrists here told me they did not know me, so they were going to do what the other doctor wanted. That is not a second opinion!
Took my 3 month old cousin who I have been watching 50+ hours a week since she was born in for a small fever and uncontrollable screaming crying for hours on in. I let them know she is not a normal fussy baby and that it was not gas that was causing her fuss. They checked her vitals and then sent us on our way saying she was just having “a bad day”. Her mother and I followed up the next day with her regular pediatrician. They actually tested her and guess what, she was positive for flu! I’ve raised kids before and I knew something wasn’t right and they completely overlooked the most obvious cause. Never dismiss a parents concern just because you think they don’t know what they’re talking about because they look young. (I’m pushing 30, but do look younger).
This wasn’t even the first time they’ve messed up with one of my family members. They gave my stepfather peanut butter as a snack when he has it ON RECORD that he is allergic to nuts. Not once, but twice they did that at two separate visits and nearly killed him the first time. Absolute negligence at that establishment and is a prime reason that 1. I will never go there again and deter anyone I know from going there and 2. Refused to do nursing school there.
My son was given a medication that he had a severe adverse reaction to on 2/21/19. He was put in restraints but not before he was pushed and pinned up against the wall and the floor. No one called me and advised me of anything. Mothers intuition made me call this place just for them to inform me that they were struggling with putting my son in restraints but when they discribed what he was doing and I was able to hear him (crying, hyperventilating, and his Tourette’s) I explained what I feel to a nurse should be common sense he’s in trouble he’s having a reaction to the medication. He began hallucinating and continued hyperventilating. I have called to check on my son more than 5 times today 2/22/19, I’ve been told that he’s still sleeping from last nights ordeal. When I was told that the 3rd time I asked could someone check his blood pressure just to be told that the person who had given me the information twice stating that he was sleeping “was not his nurse” and that I needed to call back and see if he nurse had taken his blood pressure. Needless to say his blood pressure is 98/55 and now I’m being told that he’s in a wheelchair. But the counselor tells me that “he wasn’t in a wheelchair when I saw him, he was laying down” no one is being honest no one cares about the overall well-being of these children these people are very tunnel vision driven and they don’t care if it’s to the detriment of these children or not.
It’s evident because on one of my visits they were pointing to who they considered the warden to be. So these workers really look at this as jail and these children as a number or just an inmate.
There for 2 major back surgeries , spent 8 days there. The absolute best nurse staff I have been exposed to. I’m 68 and have had several big surgeries. I’m my opinion nursing care has been going downhill. But, this past stay at LOL BR was so different. My opinion of why they were better is all nurses were all from very close to BR, Clinton, central, Prarievilke and BR. They believed in what LOL was about and they cared for their patients, we were they’re community. Can’t say enough about how good the care was
My experience in the ER was much better than I could have expected. They brought me back immediately and made sure I was comfortable for my entire stay. Nurse Allison was very nice. Dr. Blocker, Dr. Leblanc and Christian NP were very knowledgeable with great bedside manner. The rest of the ER staff were also great in my time of need.