Palm Springs General Hospital

I spent a whole week in this hospital with my mother. It was horrible. I was petrified when we got to the room and saw this ringer that is used to call the nurses. There was no intercom whatsoever from the rooms. When a patient rang the bell all the nurses would scream in the hallways to see who rang the bell, this was horrible!! Another issue was the TV, this hospital is in the heart of Hialeah and most of its patients are his Hispanic older people. The TV only had a few English channels. It did not have any Spanish speaking channels. You could see all the patients complaining about this because they did not have TV. Another issue was the cleaning. The cleaning lady went from room to room cleaning the toilets and then the sink with the same DIRTY brush, and they did not clean the shower at all... and I was there a whole week. Also, there is only one phone (landline) per room, but there are two beds per room. Meaning, one of the patience could not receive any calls (of course there is hardly any signal on the cell line) To top it off, the medications my mom needed where not available at the time she needed them. Thank god my mom took her own medications and she ended up taking her medications (specially heart medication) from her own because they were never available on time. I would definitely never go back there and do not recommend anyone does.

Very nice people. Very kind. Always worried. They have a great service and are always there for you when you need them. Very nice place and makes you feel at home. This hospital exceeded my expectations and I wouldn’t think twice about choosing this hospital for my care.

Fast service. I had a great experience with my nurse, she was very caring and didn't get upset when I asked her to explainw things to me.

This hospital should be shut down! I don’t know how anyone can keep this open. It’s super dirty and nasty from the walls to the bathroom, the doctors and nurses don’t care. My grandmas machine was beeping for a good 40 minutes and I called them around 8-10 times and they didn’t do anything. I don’t know how health inspectors haven’t shut this place down.

I'm very upset with this Hospital they almost killed my grandmother that arrived with a broken hip and was diagnosed with pneumonia first, the next day it was a bladder infection, was transferred to intensive care were they applied an overdose of morphine which created an irregular heart beat problem, she started shaking and almost died. It took 10 days for the surgery and all the nurses asking for help from the family members to do their job. This is the a great country we should not see this things happen to anyone. Something must be done but in the mean time DO NOT GO TO ANY LARKIN COMMUNITY HOSPITAL