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feedback about Palmerton Hospital
Went there this past Thursday night, ended up getting transferred later. Place was quiet. The hospital is a small place and it looked like a major renovation was going on as it was pretty empty. But the ER folks were really nice. Got me going where I needed to go. Your not going to get anything major done there, but it is part of the St. Luke's system.
Er is a joke. Breaks HIPPA very unprofessional and rude staff. Eating and playing loud music in er carrying on like it’s a party. Dr wasn’t every attentive and never explained anything just places orders. I’ll go to Lehigh valley from now on.
I am currently pregnant and went to the er recently due to concerns and pains. Ever since this hospital changed to St. Luke's it's WORLDS better. The staff was friendly, showed concern, were knowledgeable, compassionate and very quick about everything. They were attentive and communicated with you and listened to everything without condescendance. Great bedside manner. I was diagnosed, made sure I was alright and sent on my way in no time. Special thanks to Dr. Wilkes!!
I went there with pain in my chest and I got help very quickly and the whole emergency staff was very friendly and helpful so I had 2 get admitted when they took me 2 my room the Dr. And nurses greeted me with open arms and they were all very nice and helpful always checking in on me and asking if I needed anything 2 just buzz them they did all the test that they had 2 do and they did not make me wait for anything. Great staff now on the other hand the hospital itself is very old and, low budget and kind of creepy. But I appreciate everything that they did for me.
Went to the ER for persistent dizziness and nausea, without even doing any testing past an EKG I was told "I'll be fine once I pee" and then the doctor left with no explanation. Mind you I'm disoriented and confused, so I'm freaking out about the lack of information anyone is giving me. I was clearly having a panic attack with trouble breathing and pins&needles/numbness in my hands. A nurse told me "that's not real. There's nothing that can give you those symptoms". Meanwhile I'm still on IV asking to go to the bathroom, but I'm told to finish the IV first. So once it's done I go to the bathroom and am told I was dehydrated (I wasn't) and "had the crud" and was promptly shooed out of the hospital. When I got the bill things weren't processed correctly and my insurance covered none of it, after some back and forth from my insurance and the hospital things were finally worked out. I set up a payment plan to cover the rest, I'm now contacted constantly by collection agencies because halfway through the plan their systems updated and my account with them was "locked" and I am currently trying to fix this. Just keeps getting worse, be warned