Palmetto General Hospital

It's nice to know your online customer service is better than the treatment in the hospital. I've never seen such a lack of pace in treatment like the one in this hospital. Some staff members are wonderful as is the OR but my God is the treatment horrible once you're admitted.

I am beyond amazed by this Hospital, I came in with pain And very nervous. The team here is amazing 5 stars is not good enough. Lucretia, Arianna and Doctor Gus were very attentive they listened to my concerns and got me out in less than an hour. Best experience I’ve had in my life and I would definitely come back. Lucretia treated me like if I was her son, she’s a wonderful lady with great attitude I had to hug her before I left because I haven’t seen someone like her in a long time. She actually loves her profession. I ask management to Please Award them they deserve some kind of award because of the way they treat people.

-Alvaro Gonzalez Gonzalez

There are some individuals here who are shining examples of pure humanity, caring, compassion and professionalism. Even this deplorable glorified butcher shop has these individuals as redeemable qualities to it. But as a whole, this place is more like a nightmare out of some dystopian third world country. I forgot where I was at moments, as it seemed surreal to me the lack of sensitivity and tact found in the common work drone. Insalubrious is this atrocious oozing sore on the scalp of the City of Hialeah, and I wouldn’t wish it upon my worst enemy.

What a change !
Years back I was afraid to bring family members to this hospital 😔for emergency, but the last 2 years I been here with my sister and other family members and it’s been very very good. Magnificent change for good. Good attention, warm nurses. We need to let the community know that we have a very good hospital in our neighbor and try to help to maintain good service with us been polite and educate with others too. 👍🏻

Amazing! Dr Centofanti was very professional and ordered tests right away. I was treated very respectfully. The nurses were very nice especially Jose and Virginia. They're great. And they were overbooked that day. Overall, an A++ experience. Will definitely go back if needed. Great job Palmetto ER!