I just wanted to come on here and note how professional and attentive Alex in the patient access on the maternity ward was. She is superb! She was juggling so many things and never lost her professionalism and customer service with me or any of the other patients waiting to be seen by her. She got me to where I needed to go as quickly as she could which I am grateful for.

She deserves to be recognized. :)

What a change!!! We were here 2 years ago and I must tell everyone this stay has been great! The service great. The nurses are constantly in the room. The managers , doctors and even director have come in to see us and get our feedback. The nurses are caring, compassionate toward the patient but also family. We are in CCU and i have not 1 complaint only great experiences we will be leaving soon but wanted everyone to know if they had a not so nice experience before come back because the hospital has been Rejuvinated! We will send a letter to recognize all staff by names thank you!!! Happy we love close by!!

The staff at the emergency room were extremely nice and provided excellent care. When my dad was transferred to his patient room however, the night nurses were good but in the morning, the new nurses were very loud even though it was only 6am, very rude. Nonetheless, the staff was nice to us. I just wish they were more professional

I am not one to put in reviews but my dad wants me to put reviews on what a great attention he received in ccu . He told me that this is the first time that he has been in a hospital and doesn't want to leave. the nurses are sweet, caring and they are HAPPY(something he says not common in other hospitals or clinics) he says they provide great care to him but also the personal care that other hospitals do not. He feels happy to be here and wanted the nurses to be reorganized for making him feel important and feel like family. They have treated my mother who stays with him with the same respect and care. Thank you Palmetto!

I've been in Hialeah/Miami Lakes all my life and there has always had a dissatisfying experience when coming to Palmetto Hospital...until last month. I was there with my 94 year old mother who was having trouble swallowing, and the staff in emergency was excellent beyond belief. Caring, smiling, attentive, compassionate and genuinely kind. They have gone through some kind of metamorphosis that is difficult to explain, but keep up the good work.