First off let me say if I could give a minus review I would because believe me a One is much too generous....it insinuates some kind of ok and there is no ok with this place or the service we received. My 7 month old granddaughter was here 2 nights in a row. The first night she was told she has rsv and a touch of pneumonia then was sent home with a steroid shot ...this was a saturday night, so of course she couldn't see her dr until monday. The next day she was considerably worse, her soft spot on the top of her head had sunken in which is a sign of dehydration, I may not be a Dr but I know this is something you don't mess around with especially with a baby....along with not eating and losing her breath and gasping for air. So we take her again to the ER. After sitting there 2 hours she drops her pacifier on the floor...so I ask for a new one ...they come back with a bottle lid and nipple and say this is all we can find. What?? you don't give a baby a bottle nipple that has a hole to suck air let alone the fact that she could suck the whole thing down her throat. So my daughter decides to try to feed her, so she asks if there was somewhere she could go to breastfeed, and they replied, is there too many people in the waiting room?? then can you go to your car? Are you kidding me? There is a sick baby that has been waiting over 2 hours and you want her to go out to a cold car to breastfeed. This is really unbelievable to me. It's one of those stories , you're going no way this cant be true. Well it gets better...or I should say worse. The baby starts losing her breath and is gasping for air, my daughter literally runs up to the desk with her and the receptionist is on the phone and doesn't even look up. Well here is where I sort of lost it. I did get loud because apparently I had to. I said for the whole ER to hear "Ok someone needs to do something and do something now, this is ridiculous, this is a baby" well then....they have a nurse check her oxygen and she says well her oxygen is 99%. I said I don't care she is gasping for air, this is a baby, does a person have to die to be seen? Her only response was I know you are concerned, but we don't have a room available. In my eyes I think a sick baby gasping for air might outrank someone who stubbed their toe, even if they were there first. One couple was so upset by this that they asked if we could find another hospital, because they were concerned for the baby, they ending up walking out of the Er with their child right after this after this, giving them a piece of their mind on the way out, practically everyone was shaking their head in disbelief. We had already traveled an hour to get here and would have had to travel another hour to another hospital so we stayed but we wont EVER do this again. Now today the baby has to back to the Dr and he could not believe she wasn't given fluids or had any blood work done. My piece of advice to you if you love your family member keep on driving, you could literally fall in the floor and die and they probably wouldn't notice ...oh until its your turn...........4 hours later!!