Parkwest Medical Center

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9352 PARK WEST BLVD, KNOXVILLE, TN 37923 USA

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9352 PARK WEST BLVD, KNOXVILLE, TN 37923 USA

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Consumer feedback about Parkwest Medical Center

Parkwest Medical Center
Reviewed from Google

2.8 out of 5 stars

Pamela Kilburn
Pamela Kilburn

5 out of 5 stars

posted 2 weeks ago

Wait time was shorter than anticipated, testing was quick and thorough, and all of the doctors and nurses on staff were kind, competent, and professional. Even the billing was reasonable. Much better experience than expected, given the circumstances. Especially thankful for all of these things in light of not feeling well.

For Social Media
For Social Media

5 out of 5 stars

posted 1 day ago

10 Stars..Triple A all the way..
We were treated royally...Staff is superb..
If you are going to be sick this is the place to be for sure without a doubt ♥️♥️♥️

R N
R N

1 out of 5 stars

posted 1 month ago

If you want safe medical care I would suggest to go do a different facility. This hospital operates on ratios that are so far from safe. Wait times are long on inpatient units because the staff is overwhelmed with patients. Then clinical staff is given instructions to not say things like "We are short staffed" "I have too many patients" On a med surg unit the nurses are taking on average 7-10 patients. You may not understand ratios, but the average safe limit should be 5 patients to 1 nurse. Management tells us things like we are used to operating like this, so it is fine. Upper administration is too involved in opening a new wing of the hospital when they can't even appropriately staff the part that they have. Hand washing compliance is about 41%. 3/4 of the nurses working through out the entire hospital have less than 2 years of experience. If you come to this hospital learn to speak up for yourself and for safety and know that you'll be waiting, whether its in the ER to be seen. In an inpatient unit to use the restroom or get a drink or anything you need outside of your room. Nurses and techs are overwhelmed, over worked and quickly burning out.

Tiffany Fritts
Tiffany Fritts

5 out of 5 stars

posted 3 months ago

AMAZING ER visit. Dr. Piper had phenomenal bed side manners as did my nurse Stephanie Siegler. They made sure that I was taken care of and had everything I needed. Very professional, extremely kind. I would rate them most excellent.

Ken Stephenson
Ken Stephenson

5 out of 5 stars

posted 4 months ago

In the ER, the nursing floor, and the test rooms, all the doctors, nurses, technicians, chaplain, social workers, and aides treated us with professionalism, dignity, and kindness. Several times in our week stay, staff saw us looking lost in the halls and asked how they could help. The cafeteria food was even good, and the cashiers there were friendly. The best story: on the first night, my mom was disoriented and a little scared and didn't want to have her blood drawn, so a nurse named Ashley sat on her bed, pulled out a phone, asked Mom what music she liked, and played some Elvis for her while the phlebotomist did her job. I'm not sure Mom ever knew that the procedure had been done.