Every time I've been here it has been the absolute worst experience I've ever had. My 75 year old father went in for breathing problems (fearful of heart issues) and one of the nurses lied and stated that she had checked on him. He came in, in an ambulance yet the only thing hooked up to him was a blood pressure monitor. We were initially afraid it had something to do with his heart, so I don't understand why they hadn't checked on him. The nurse even had the balls to lie and say that my father didn't want an IV. When he was asked why he told the nurse he didn't want IVs he told them he said no such thing. Miss Jenny lobenthal was her name, and I cannot get over the fact that her attitude was the most poor ever had to deal with. I'm reporting both the doctor and the nurse at Cleveland Clinic. A 75 Year Old Navy veteran and 36 year veteran of the police force in Cleveland should not have to deal with this type of attitude or lack of care.