Pikes Peak Regional Hospital



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(719) 687-9999
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Consumer feedback about Pikes Peak Regional Hospital

Sarah Wendt
Sarah Wendt

5 out of 5 stars

posted 3 weeks ago

Honestly, after reading previous reviews and having friends share not so great experiences here, I was determined to avoid the same treatment. The closest ER is an hour away and our local urgent care closes at 6pm. Last night my daughter called me at work (she is 14) and she said she did not feel right and that she felt something was really wrong with her. She complained she was thirsty, dizzy, had blurred vision and that her heart was racing. I drove home and immediately headed to PPRH. She never complains and is rarely sick so I felt this warranted a trip to the closest ER. Upon our arrival we were quickly checked in and in a room in 5 minutes. The nurses and Dr. were AMAZING, especially when drawing blood from a girl who is deathly afraid of needles. My 9 year old son was there too because I had no choice but to take him and they treated him great! They offered him snacks to tie him over and kept checking on us while labs were ran, making sure we weren't just in there for hours with no updates. My daughter ended up being dehydrated and does have a viral infection but they ruled everything else out first. They were kind, compassionate and had wonderful bed side manner. My daughter is so afraid of Dr.'s in general and she kept saying how it wasn't scary and how nice they were to her.

Dawn M. Cerrone
Dawn M. Cerrone

5 out of 5 stars

posted 2 months ago

After tripping and falling in my garden, I arrived at PPRH Emergency Room, a bit nervous as I read the negative reviews, however had multiple cuts near my eye, a head wound that would not stop bleeding and some blurred vision. They were fantastic! I received excellent medical care, a CT Scan, eye ultra sound, and my wounds were cleaned and attended too with proficiency and care. I was in and out in less than two hours. Dr Hall, the nurses, the check in process, all of it was excellent and I would recommend this ER to anyone in the area!

Mikaela Smith
Mikaela Smith

1 out of 5 stars

posted 1 week ago

This hospital is a work hospital I've ever been to. I sat there for 4 hours in pain they gave me pain meds at the hospital but not to take at home . They were rude and only had one er doc . When I couldn't breath the nurse said if u ca talk u can breathe
They wouldn't cut off my hoodie so I could breath. I believe I have as lesion that need at least one staple dieid not get any.i to
Old them I was thirsty they said to bad u have to wait and never did get a drink. I suggest not going to woodland park hospital they r not good ppl.

Steak Knife
Steak Knife

1 out of 5 stars

posted 5 months ago

I tried, I really really tried to avoid this place. I know all about the reputation and it is true. My wife just didn't think she could make the drive to Memorial. What a mistake. A series of tests, couple of IVs, and they say they don't have anyone who can treat her. So, you guessed it, they transfer her to Memorial. Problem is that has taken FOUR hours and she is still laying in this bed, in pain, while the nurses share stories LOUDLY at their station.

This place is no more than a Doc in a Box, and a bad one at that. NEVER again. And frankly I think they discriminate against Medicaid patients because we don't have some corporate insurance.

Regina Stephens
Regina Stephens

1 out of 5 stars

posted 7 months ago

Last night I woke up unable to breathe. I couldn't drive, so my husband had to drive me and our kids down to this place, and it's over an hour away from us. They wouldn't let my family back with me, and basically refused to help me. Some fascinating quotes from my visit:
"We won't test you for the flu, because all our tests come back POSITIVE" wait, what??
"We could give you a chest x-ray but if you do have pneumonia, we won't treat you. We only treat pneumonia in children under two or adults over 65." Excuse me?? Jim Henson /died/ from pneumonia.
"Well you look fine." DID I ASK HOW I LOOKED?
"Are you pregnant, or could you be?" I told them yes I could be pregnant, they never tested me.
They asked me if I had a fever, I told them my temp when I left home was 99.8, to which the nurse rudely snapped, "that's not a fever, it's an elevated temperature, and we don't consider it a fever unless you're higher than 101°"
Now I could understand their behavior if they were busy, if they had many people with missing limbs or hear attacks, but when I got there, the lights were off, and I was the only patient there. Excuse me if I cut into your Facebook time with my inconsiderate body refusing to breathe. But I'm sure that's not an issue.
All they did for me? Gave me a half a teaspoon of cough syrup, ((I'm not kidding)) and sent me on my way with a prescription for more cough syrup.

TL;DR: if you go to this hospital, they will refuse to treat you, but will gladly take your money.

UPDATE: I turned out to have pneumonia, I went back six hours later, demanded an x-ray, and proved it.

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