Presence Resurrection Medical Center
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feedback about Presence Resurrection Medical Center
You're better off googling your diagnosis on Web MD than seeing the doctors in the ER. Unprofessional staff, doctors and nurses.
No one knows what the hell their doing. Doctor Baqai in the ER straight up told me that "you could have this or you could have this"...but didn't bother testing for it. I was stuck in that hospital for 5 hours and spoke to someone for less than 5 minutes tops. Left with no answers.
You want to know whats going on with you? Go somewhere else.
“...it’s one of the best!”
Appearance and cleanliness: 1/1
Customer service: 1/1
—Appearance and cleanliness: A beautiful building and great architecture. I really enjoy going to the top floor and looking down over the railing. Always clean and shiny.
—Customer service: The front desk used to have someone there to answer questions but now it’s just the directory. Everyone try’s to make sure you feel right at home.
—Quality: I’ve gone to this hospital all my life and it’s one of the best!
—Popularity: Normally busy
—Convince: parking is about half full on average. Elevators, ramps, handicap accessible, everything you could think of to make it easier and safer.
Most of these negative reviews may be misleading when it comes to the efficiency and the patience of the nurses and staff. When I arrived for my ER visit I was in incredible pain and the nurses and all individuals involved had moved quickly and efficiently and tried to get me the care that I needed as quickly as I needed. I understand that most people come to the ER on the worst day or their lives, but nurses and doctors need to accommodate for each person that walks through as quickly as possible to move on to the next patient. 5 stars
This hospital is very unorganized, and not one of the cleanest. I was very disappointed with the overall appearance, Hell I was disgusted. You have absolutely no privacy and everyone can hear why you’re there. What made me give them four stars is the staff. From the emergency intake Nurse to the doctors they went above and beyond to make sure I was comfortable and feeling up to part. The doctor even called me two days later to follow up as promised. They have a very good team of doctors and nurses.
Me and my wife came here for the delivery of our first child and it was overall a great experience! Very professional and clean. Dr. Eman Al-Tag was amazing and did everything she could to make sure the delivery process was as comfortable as possible ! Agatha and Monika the RNs were exceptional and they were the prime example for what a RN should be. Highly recccomend this hospital and we plan on staying with this hospital in our future.
Thank you for the great service.