Presence St Marys Hospital
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feedback about Presence St Marys Hospital
I had Cartiva implant surgery in my big toe March 21st. 2019. The staff including doctor were excellent! Smiles all the way very compassionate friendly and all caring. Great experience for me to be so generously taken care of thumbs up!
My mom was admitted @ midnight for pneumonia, in severe pain ,they gave her a norco at 4 am, it is now 10:45 am she is is severe pain they will not give her anything till she she's the doc! C'mon St Mary's she 73 not a twenty year old junkie
My mom had out patient surgery. The staff & doctor seemed fine. Explained at three separate places that day that she would not be going home after surgery, that she would be staying with me while she was recovering. The discharge nurse double checked to make sure my information was correct on mom's chart. I took my mom home six days after her surgery & there were numerous messages left at her house from the hospital. Poor follow-up and it's like they didn't listen to us at all when we were there.
Unbelievably horrible. Other reviews are correct. If you are self pay or Medicare you are in and out, private insurance and everything is drug out for ever. Wife went to the ER with behavioral health issues and thought since they were Catholic run they would be more compassionate. WRONG. Very rude staff. She went in at 530AM. 1030 nurse came in for a second urine sample because they lost the first one. 1130 they said they were just waiting on the tests. MHT finally came in for an interview around noon, said the Dr would be back to interview also. 1230 MHT came back in for a second interview one in one. No problem, I completely understand. I went to the waiting room. Finally after waiting for word to go back in and be with her reception tracked her down as 230PM. They had admitted her with out even informing me what was going on. Went to see her at 700PM. Still hadn't seen a Dr. Been in for 16 hours, still hadn't gotten a nicotine patch the nurse in the ER said they would get. Any time she asked they said they were getting it. It is now 30hrs in and STILL no Dr consultation. Go a mile up the road to Rush Riverside. There the staff actually does care and is at least honest with you. I am considering changing my primary care Doctor just so StMs parent company doesn't ever get another dime from us.
I hate to even give them one star my daughter came in to get treated and was misdiagnosed once she followed up with her main physician she was told the medication given by the hospital was totally wrong sand she should not be taking it because she is pregnant she was rushed in and out and not seen properly and staff was rude a follow up was made to speak with the attending physician that day and they put me on hold and never answered so this matter will be taken further.