No issue with hospital or nursing staff. Billing department is uncooperative and plain rude. Asked the lady I was speaking with to speak to someone else, she said no, ‘no, do you want this changed or not????’ Was her response. I told her I would speak with someone else to do so. She said have a nice day- great! You too. Guess you won’t get your money if you won’t let me speak to someone else to update the address?
I’ll add I haven’t lived at the address they are billing in over 15 years. On my last admission, they didn’t verify my address. They clearly didn’t look at my license that they made a copy of to verify the address in their system. They also had my OB records, which has the correct address on them. My bill is in collections on no fault other than the hospitals. Yet, that affects me.
Update- 6/23/18 I’ve emailed the patient relations manager Dianne Wattman with no response, either. Not sure how they expect me to fix this issue when they won’t answer? You’d think they’d be glad to help someone who is WANTING to pay their bill.