Providence Saint John's Health Center
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feedback about Providence Saint John's Health Center
Beautiful, clean, State of the Art, and very friendly staff. The best place you can go for health care.
Very nice doctors n nurses very clean and ❤ caring
My nose surgery was at St John's Ambulatory Surgery Center. Meghan the nurse who prepped me as I went in for surgery was very kind. She explained everything that she was doing and took much care to make sure that I was as comfortable as possible every step of the way. She also called me the day before the surgery with preparation instructions.
The surgery took 1.5 hours. Both Dr Kieu and my nurse each called my wife to tell her how the surgery went (smoothly) and when she could pick me up. Timeline for the day:
- arrived at 5:30
- surgery at 7
- recovery room at 8:45
- left at 10
I had three nose surgeries done all at once:
- bilateral inferior turbinate reduction
- repair of nasal vestibular stenosis (bilateral) (using latera implants)
Excluding the cost for the surgeon, $12,432.66 was billed to my insurer (includes anesthesiologist, facility, drugs they pump into me before, during, and after surgery, etc). I paid much less than that, but that is what was billed to my insurer.
They tried to get me to pre-pay a massive amount to cover the maximum estimated cost I was expected to have to pay for the surgery, which I pushed back against since the fact that I was getting three surgeries done at once meant that I would likely get them at a discount since they shared 'overhead'. The person on the phone quickly gave in and said 'then what amount are you comfortable prepaying'? I told him '$400' and he was fine with that.
Here are the rev code translations for reference:
0272: medical/surgical supplies
0278: surgical supplies/implant
0360: operating room
0710: recovery room
The worst wait time. Very short staffed. People can be passing out in the waiting room and the staff don't bother to help.
I've been a patient twice at St. John's. I have absolutely no complaints, except for the food. My doctors were wonderful! The nursing staff was caring, kind, thoughtful, and knowledgeable. I highly recommend this hospital.