Providence Willamette Falls Medical Center

Address

1500 DIVISION STREET, OREGON CITY, OR 97045 USA

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Phone

(503) 656-1631
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Emergency service available

1500 DIVISION STREET, OREGON CITY, OR 97045 USA

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Consumer feedback about Providence Willamette Falls Medical Center

L. W.
L. W.

1 out of 5 stars

posted 4 months ago

I wish I could choose no stars....My 5 year old grandson was taken to Willamette Falls Hospital the other night with severe abdominal pain and a low grade fever 99 degrees. After waiting & suffering for 3 hours in the waiting room, he was FINALLY taken back. They ran a flu test (negative) did an abdominal ultrasound, and a CT scan with contrast and actually administered morphine for his pain. During his visit there, his fever spikes to 103. After 9 hours, He was sent home and their diagnosis was a virus and constipation and advised to give him Miralax. At home, he was still in extreme pain so the next day my daughter took him to his pediatrician who immediately recommended he go to ER. This time she took him to Randall Children's hospital where it was discovered that he had a ruptured appendix and had to have surgery to remove it. This could have been life threatening for him and thank God for Randall Children's hospital. I feel Willamette Falls ER was negligent! I do NOT recommend this hospital. The level of care that he got that night was negligent! He could have died!

Stefanie Bressler
Stefanie Bressler

5 out of 5 stars

posted 9 months ago

I am blown away by my level of care here. My docs are great. My RN and CNA team are absolutely fantastic. They are gentle and attentive; honest and straightforward; and so friendly. I feel like I've made friends. Thank you! (Flor, Megan, Sara, Kayla and the other Megan)

Tiffany A
Tiffany A

1 out of 5 stars

posted 6 months ago

My husband is actually sitting there right now with the top of his finger cut off and they haven't even offered to Maybe give him pain medication or anything. Now usually in the ER it's not 1st come 1st serve but on a case by case basis and they're taking people with no physical injuries Who are sitting there talking on their cell phones and appear to be just fine. Maybe some of them have the flu. Even so, they're taking back people who are evidently better off than him and he's sitting here with his finger tip in one hand and while the other hand is a bloody mess and it's been 3 in a 1/2 hours later and they're still not helping him. What in the world is wrong with this hospital? And this is not our 1st bad experience with them. I've had many bad experiences with them when I have tried to bring my children because they are most definitely the worst emergency department to bring children too. Save yourself the time and hassle and go to Doernbecher or Randalls. As I'm writing this he still sitting here waiting. My mind is literally blown at what a horrible facility this is. It is sad that they are the only hospital in our area. They need new staff with better training. They need to be taught how to treat people better as well and wipe those nasty looks off their faces. They're lucky I am not saying anything directly to them. And it is only because my husband doesn't want me too because he doesn't want this to take longer. Because that's the kind of facility they are. The kind that will make you wait longer if you ask about your wait. If any of you have a choice to go anywhere other than here I highly recommend doing so. On a completely Different incident, my son who gets severe pneumonia frequently during cold and flu season was discharged from the ER. They listen to his longs and said that they may be able to hear something in one of the longs but it probably was nothing and they weren't going to do any x-rays because they said that he sounded well enough and appear to be fine. The next day we were admitted into Randall children's hospital for 5 days because of RSV, pneumonia and low oxygen levels fluctuating between 82-86. I told them when I went to the ER that I know my son and I know that this is going to be pneumonia and they didn't even check. They tested him for the flu which he did not have, but they didn't test him for RSV which it turns out he did have. My son gets so severely sick that he can die if not treated properly and the fact that he was admitted to the hospital the day after and was in such poor condition when they told me to go home dusgusts me. But now I know not to even waste my time at this ER just because it is close to me. It's much more worth it to drive the extra miles to go to Legacy or OHSU.

Danie'l Fournier
Danie'l Fournier

1 out of 5 stars

posted 7 months ago

Awful, lazy, unqualified people. Save yourself some time and just choose a different hospital. When it was wallamette falls they were great ever since providence took over they have no idea what there doing and are just money hungry. Also everything is dirty and unsanitary.

Jen N
Jen N

5 out of 5 stars

posted 1 year ago

I went there yesterday sicker than I’ve ever been in my life!!! I honestly felt like I was going to die! I was so scared and weak I couldn’t even sit up. I’ve had some bad experiences at hospitals in the past so I was really hesitant on going but I had no choice. I am so happy I did! Everyone was so nice and caring, Ive never been treated better!Michael Herndon is an amazing Doctor and you can tell genuinely cares!:) The nurses were also wonderful! I can’t thank them enough for taking such great care of me and treating me so good on one of the scariest days of my life!