Redwood Memorial Hospital

I have had medical experiences at RMH. I have always had good experiences and outcomes. The staff are professional and friendly. The staff get to know the community they serve. The doctors are well trained. Much of the staff are long time staff members.

I am not trying to say the people are bad people there. I’m sure the nurses/ doctor and staff are great people.
haven’t had a lot of great experiences at this E.R. To start off the window acces is like ringing the bell at the emerald castle. Good luck getting through there even if your actively bleeding or having any kind of pain they basically send you to wait and don’t care
unless your having chest pains don’t bother thinking you will be seen soon.
My latest experience for instance. I sliced my hand pretty deep. No other patients waiting in the lobby after dripping a lot of blood for not super long on my clothes I went back up and begged for something to soak up the blood and all the sudden they were like well just come back here and we will do something for you. I was like yay. But then to my surprise they compression wrapped it and left me for 2 hours with not so much as a update while 3 people including the one who triaged me sit around and talked. Like they had nothing todo. I know they work but when I popped my head out and asked once they acted as though I was being impatient which I wasn’t but then I got impatient and said “if it’s going to be a long time I could goto eureka Saint jos” I’ve had my time wasted at this er before.. last time was 6pm till 2am in the morning. And no end in sight. ONE DOCTOR ON STAFF means you get put to the end of the line constantly. My bp at first was 166/103. Also hyperventilating from pain witch I told them I was in over a hour ago at that point. I’m sure my bp was way worse but not so much as a status check on me!! I honestly went back in for another half hour and listened to a doctor talk to the patient right next to me who was doing nothing but wasting his time. She had no idea why she was there had a infection or something I’m sure it’s a private conversation but why do I have to hear it!!!?? It was making me more uptight as he pain stakenly asked her a myriad of questions with no real answers. Over time he finally got all he needed I thought. But still never even a peep from anyone by this time I’m so over this I wanted to leave. I’m Still not even checked in with a bracelet or nothing. Not even been looked at by the lady who wrapped it up witch I guess they will bill my Insurance a couple grand for.
As a last and final slap in the face these three lady’s who had been sitting there talking for almost 2 hours at this point we’re discussing there lunch plans. I peeked out and just asked to use the restroom witch was two doors from me. “The one who wrapped me said someone was in there”. Cool ok I can wait. So I ducked back into my curtain anyways I heard a familiar sueak and knew that had to be the bathroom peaked my head out and saw a nurse that most likely had left the restroom. These women saw me walk over to restroom and the door was locked. They desided to tell me it was still occupied as if I should know. I’m weirded out but not clueless and assumed nurse had been helping someone. Ok no biggy walked back to room. Now I’m a big guy I can hold it. But then I hear the door squeak again so I popped my head out and there’s a lady standing in her shirt but no pants so I immediately went back in and out of the corner of my eye see that nurse bring her a robe. Now at this point I’m not poking my head back out for nothing but I’m really at my last straw these three,the one time I asked how long chastised me for bringing up eureka like your wait will be longer. And honestly it never has. So now I wait in pain BP god knows how hi needing to goto the bathroom. A few minutes goes by but no door squeak or nothing so I poke my head out one last time and bathrooms wide open and vacant. 🥵 I’m over it at this moment these people who I’m sure became doctors nurses or assistants etc.. I assumed cared about people. But couldn’t bother to say hey bud the bathrooms open? I honestly just told them to forward any info to the eureka hospital witch had zero wait and 3 docs on staff and several nurses and great personality’s that offered me a bracelet immediately and Updates!

Caring staff and professional services. Especially the physical therapy and registration

I've been to the Emergency Room three times in 13 years living here. Once with my son with a broken wrist, once with a friend requiring 21 stitches across his forehead and once for myself. Each time we were taken in immediately and processed through x-rays, cat scans, traction etc. (as needed) as quickly as possible by a friendly and knowledgeable staff. Thank you Redwood Memorial : )

Sooo slow. Over 4 hours just to prescribe one thing