Riverside Regional Medical Center
Are you a current or past patient of
Riverside Regional Medical Center ?

We may have a special offer for you!

Find Affordable

Health Insurance

Compare

Medicare Plans

500 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA 23601 USA

Address

500 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA 23601 USA

Get Directions

Phone

(757) 594-2000

Emergency service available

Are you a current or past patient of
Riverside Regional Medical Center?

We may have a special offer for you!

Find Affordable

Health Insurance

Compare

Medicare Plans

Need your medical records from Riverside Regional Medical Center?

We can Help!

1Complete a simple secure form

2We contact healthcare providers at Riverside Regional Medical Center on your behalf

3Have The National Center for Medical Records send your records as directed by you.

Get My Records

Consumer feedback about Riverside Regional Medical Center

Grace Schaffer
Grace Schaffer

5 out of 5 stars

posted 2 weeks ago

I had 2 of my children here back in 1979 and 1981 and I had no problems at all! The staff was very helpful and pleasant! My doctor, Doctor Edwards, was the best doctor ever. My husband was stationed at Ft. Eustis back then. I'm so glad I had my children here, the best hospital ever! Thank you Riverside for the wonderful memories!
Grace Fleming Schaffer
Children: Anthony & Merle Fleming

Mistress J
Mistress J

1 out of 5 stars

posted 2 months ago

God awful facility. Half the monitors in the cardiovascular telemetry ward don't work. The hospital is not even remotely handicap accessible. For example the pharmacy/supply shop is on the far end of the facility as far away from the main hospital as you can get. Given my bad back and knees a trip to it has me screaming in pain by the time I get back. The food tastes like cardboard, worst hospital food I have eaten. The chairs have 0 padding and spending the night as a family member leaves you untested and sore. The decor of the place is 60's prison chic.

The nursing staff has been the lone bright spot in this nightmare. They have been wonderful. The hospital administration has been a typical penny pinching operation, trying to force patients out of beds as fast as possible without consideration of their health status. The doctors are poorly organized and don't communicate with each other properly resulting in days wasted in not getting proper treatment.

This facility is old and broken down, renovations are only going to do so much. They need to build a completely new facility and demolish this hellhole.

Terrell P
Terrell P

1 out of 5 stars

posted 2 months ago

Hospital full of BS, they bring you in and release you too quick even when you not fully well. Its sad, they need to get themselves together and learn to care about the patients a little more. Head doctor is not working with a full deck either, he needs to tighten up and get a brain.

Deaziare Grant
Deaziare Grant

1 out of 5 stars

posted 1 month ago

Riverside Is The Slowest Hospital Ever! The Receptionist Told Me My Wait Would Be 3.5 Hours With The Longest Person Waiting 5. That Is Completely Unacceptable. A Lady Came In From A Car Accident With Everything Hurting And She Too Had To Wait. They Also Made Her Walk To The Bathroom On Her Own After She Asked Several Times Could Someone Help Her Due To Her Leg And Back Being Messed Up. The Receptionists Were Very Rude To Her And Raised Their Voices A Few Times! I Will Never Go Back To Riverside Again... Too Unprofessional, Unorganized & Disfunctional!

Jamorria Shields
Jamorria Shields

1 out of 5 stars

posted 2 weeks ago

They deserve no stars! My review is for anyone planning to give birth here. No matter what you do, DON’T, find anywhere else! I’ll try to make this story short. I was being seen at Riverside Brentwood for OBGYN care. I asked each doctor at different appointments how they were sure my baby was head down since I was a first time mother, I didn’t want any last minute findings...well at my 37 week appointment the doctor said my son was head down but did a ultrasound to be sure...& guess what, my baby was breeched!! So he called on a later day to schedule an ECV, I’ve never had any surgery, therefore I have no idea how to prepare, needless to say he never told me not to eat or drink before coming in for the procedure. They needed to reschedule for another date but my husband had duty for the only next available appointment, so they told us after I reached 38 weeks baby would be too big to do the procedure so I had to schedule a c-section because we were told they absolutely don’t deliver breeched babies vaginally & scared me into needing one, also said Langley wouldn’t take me if I tried to wait for my baby to turn on his own. The first scheduled c-section date was 2/23/2017, we arrived somewhere between 6-7am, took them forever to find my veins & I’m not a hard stick, they even missed with a vein finder, instead they injected lidocaine into the bottom side of my wrist to start the IV...after waiting for a couple of hours my arm started breaking out with bulging bumps (allergic reaction-hives) they then gave me benadryl topical cream, & we continued to wait for women who they were unsure of would become emergency c-sections, until 3pm came around & I had had enough of starving my baby & feeling like I was about to pass out from not eating or drinking for extremely too long. Asked for my discharge paperwork & to reschedule my SCHEDULED c-section to 2/27/2017!

Upon arriving at the hospital with more than enough time & being optimistic about a smooth beginning, the staff seemed to be rushing, my conclusion was maybe they didn’t want me to try & leave again, but whatever. Everything was fine until getting to the delivery room...the anesthesiologist (who wasn’t listening to any of my concerns) said my reaction to lidocaine wasn’t severe so he would still inject it so they wouldn’t have to put me to sleep...well regardless the spinal block didn’t work & in the middle of being tested to make sure I was numb although I kept saying I felt the coldness of the tool...the doctor started to cut me open & I felt EVERYTHING! I screamed as loud as I could & the anestheologist told the doctor to keep cutting, despite the female anestheologist telling him I was uncomfortable & shouldn’t have been screaming like that, but according to him it was just my anxiety causing me to feel things...& they didn’t even bring my husband in until after they had started, we were told he would be there with me before they began! Eventually they put me to sleep (I thought I died because that’s what it felt like). I woke up in the recovery room & they brought my husband in, I didn’t know what happened or where I was, but I wanted my baby. They didn’t tell me he was in NICU for low oxygen at birth until hours later! I couldn’t sleep in the bed & they kept trying to make me, I couldn’t lay on my back because it gave me horrible flashbacks, I had nightmares...shortly after going home, I was diagnosed with PTSD at Langley because of their care. It has taken me a year & a half to warn people about them because I’m still trying to recover even though I believe it has changed my life forever! I pray no one ever has to experience the pain & suffering that I do from Riverside Regional Medical Center!

Short version done.