Rush University Medical Center

Most of my doctors are there. They don't get back with you when you call or my chart. Takes forever to get appointments. The hospital itself cancels tests and back to waiting forever to get them. Seems like they're riding on their reputation. But unless changes are made to get quality people the hospital reputation will change.

My ER nurse and doctors were lovely, sensitive and kind. Triage nurses sent very friendly and welcoming which is concerning for vulnerable patients arriving; and the lady who took my blood did not seem like a nurse and didn't perform hand hygiene at all. She didn't seem like she knew what she was doing, and didn't have professional and social skills to manage patients... besides those awful first encounters, everyone else was amazing and I received excellent care after that. Thank you for what you do, ER team!

Most efficient hospital in Chicago. World-class medical faculty. Easily stands w Northwestern and U Chicago. Hidden gem. I cannot comment on the ER. Never been there.

Thank you for taking care of my dad. Rush has been good to me when i was younger as well. I was just surprised on how kidney dialysis resources are very limited and not up to date with the new technology way of doing kidney dialysis. I think nurse's should have proper training on kidney dialysis and kidney patients if theirs any. I would like to see more of that at Rush in the near future.

Yes the E R was jam packed and I had a long wait. After that, my many techs, food service workers, housekeepers, transporters, docs and nurses were great, efficient, kind and wise. They took great care of me. I could not have had a better experience.