Rush University Medical Center

Address

1653 WEST CONGRESS PARKWAY, CHICAGO, IL 60612 USA

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Phone

(312) 942-5000
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1653 WEST CONGRESS PARKWAY, CHICAGO, IL 60612 USA

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Consumer feedback about Rush University Medical Center

Joyce Saykao
Joyce Saykao

4 out of 5 stars

posted 2 weeks ago

My ER nurse and doctors were lovely, sensitive and kind. Triage nurses sent very friendly and welcoming which is concerning for vulnerable patients arriving; and the lady who took my blood did not seem like a nurse and didn't perform hand hygiene at all. She didn't seem like she knew what she was doing, and didn't have professional and social skills to manage patients... besides those awful first encounters, everyone else was amazing and I received excellent care after that. Thank you for what you do, ER team!

Ralph Braseth
Ralph Braseth

5 out of 5 stars

posted 1 week ago

Most efficient hospital in Chicago. World-class medical faculty. Easily stands w Northwestern and U Chicago. Hidden gem. I cannot comment on the ER. Never been there.

Rosa Garcia
Rosa Garcia

4 out of 5 stars

posted 2 months ago

Thank you for taking care of my dad. Rush has been good to me when i was younger as well. I was just surprised on how kidney dialysis resources are very limited and not up to date with the new technology way of doing kidney dialysis. I think nurse's should have proper training on kidney dialysis and kidney patients if theirs any. I would like to see more of that at Rush in the near future.

susan chapa
susan chapa

5 out of 5 stars

posted 1 month ago

Yes the E R was jam packed and I had a long wait. After that, my many techs, food service workers, housekeepers, transporters, docs and nurses were great, efficient, kind and wise. They took great care of me. I could not have had a better experience.

Carol's Daughter
Carol's Daughter

1 out of 5 stars

posted 5 days ago

Horrible, racist place... overheard too many conversations while my family member was there where white employees spoke negatively about Black employees, and even Black patients/family members. For the most part, the only Black employees we saw were in subservient positions...the one Black healthcare worker we had was very personable, professional, educated, helpful, and good at what they did. Yet, when we asked for this person to care for our family member again, we were told they no longer worked there, among other negative comments about the employee. The EEOC really needs to look at this place. The nurses and residents were extremely condescending to us as well. In the past, my family has had bad experiences with Rush, but we thought that it was better in this day and age. It isn't. We will not be returning to this hospital ever again, and we will be sure to tell everyone we know the reasons why. People need to know how truly racist Rush University Medical Center is.