Rutland Regional Medical Center
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feedback about Rutland Regional Medical Center
I have concerns that some of the doctors are not trauma-informed. The staff is very friendly and knowledgeable, however. Medicare as an insurer may be an issue - beware.
A little slow but all around a friendly courteous hospital. The cafe is cheap priced and healthy fast food service.
I loved Rutland and I loved RRMC. Thanks for having me.
I agree that the docs and staff at the hospital and offices who bill through the hospital are great. Very professional and caring. However, the same can't be said for the billing department. They are all listed on my insurance web site as "in- network", but, in fact, do not accept the agreed pricing of the policy. They will do the paper work to bill insurance, which is not "accepting" the insurance, but then balance bill for the difference, even though my policy has a designated copay which they refuse to honor. I've gone round and round with them and gotten no where. This isn't their problem, it's the insurance company's. I've stated that I will only pay the co pay for the policy and nothing more as per the insurance company rep. I am now getting threatening collection calls for the balance remaining after I've paid the copay. Be sure to consult with your insurance company thoroughly before choosing a doc in this system. Just because RRMC and docs are listed as "in- network" doesn't mean they will get "in-network" pricing when is comes time to pay the bill. You might be paying through the nose for your "insured" "in-network" care.
Wife fell and cut her chin and nose. She was released from er still bleeding and no first aid was offered. I was there a month ago and had to literally remove ekg leads and electrodes myself. DEPLORABLE AND UNACCEPTABLE!