Saint Thomas Rutherford Hospital
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The absolute WORST hospital I have ever dealt with. First of all didn’t help my father get a wheel chair when released!!! Second of all didn’t take the rail down on the bed. The absolute worst hospital if it wasn’t the hospital in my town I would definitely take my business else where. This isn’t my first HORRIBLE experience with them. WORST staff ever! If you have ten “workers” just standing around not doing anything when my father needed assistance then you need to look into new staffing!!! This is the most unprofessional hospital. And then make a comment about how my mother can’t take the railing down. Uhhhhh that’s your job not my mothers! Yeah those are the comments we so want to hear from people who are supposed to be helping us as nurses. Again like I said worst staff ever.
I went to this ER, yesterday, 11.11.18. My ER waiting room wait was around 10 mins, went to Triage and straight to a room and was very pleased with the compassion, genuine concern and impeccable bedside manner of the entire staff that treated me. Even though my condition was unknown, my worry was put to rest when they ruled out what I feared. Thank you to you all, I appreciate the care given.
Rudest people here ,they always claim they so busy and full and they only let you sit in a room after a long wait running the bull and after they cant find what's going on they try to wash their hands and discharge you and send you home instead referring you to another hospital who (can ) I'm asking to everyone who is thinking to bring your loved ones not to because they don not care at all "
If I could give zero Stars I would. I took my husband here at the suggestion of urgent care, who told us that they would have a neurologist on duty. We went there on Saturday afternoon after he fell twice in 24 hours and was having partial seizures every 20 minutes. After sitting in the waiting room for 4 and 1/2 hours, the ER dr. was very nice and, and told us that there was something neurological going on with my husband but they did not know what. Instead of air-lifting him to Vanderbilt, they admitted him and left him lying in the bed for 4 days while running tests and running up a bill. After the 48 Hours, we finally got to see a young neurologist who had no idea what was going on. After two more days they discharged him while he was still having seizures, running a fever, projectile vomiting, and had a migraine. He did not suffer from migraines or seizures normally. He ended up being airlifted to Vanderbilt anyway, who did save his life. St. Thomas Rutherford is the worst Hospital that I have ever seen in my life. If you value your, or your loved ones lives, you will not go to this Hospital, or their doctors.
Went in on an afternoon to the ED knowing there would be a bit of a wait. Checked in, the nurse was very kind and attentive, and sat in the waiting room for about 20-25 minutes, which wasn't bad seeing how full the waiting room was. Twice while I was waiting, two different staff members assured me that they were getting a room cleaned and that I would be able to be seen shortly. When I did go back to the room, someone was in immediately to take my history and see what was going on. The care was constant, and they let me know what they were waiting on, what kind of labs and imagining they wanted to do, etc. Housekeeping came by twice in the 3 hours I was there to make sure trash didn't need to be emptied and that the room was clean. Everyone was very professional and caring.